
Assistant Team Lead (Customer Service)
Adecco
Posted 21 days ago
Our client is a well-established custodian of Singapore's heritage, assuming the role to promote and safeguard our diversity for educational purposes, cultural understandings as well as nation building.
The Opportunity
- 9:30am to 7:30pm daily, (Friday till 9:00pm)
- 5 days/week (Including weekends & PH)
- Location includes Central, near Raffles Place, Cityhall
- Gross up to $3,000
- 1-Year Contract + Completion Bonus
The Job
- Opening and closing of POS system
- Check and update briefing notes
- Activate and deploy up to 10 - 20 staff per day
- Managing up to 2 museums
- Led a guided tour to share about the gallery highlights
- Arrange for training or other admin for new trainees
- Inventory check and update
- Daily summary report
- Daily gallery checks
- POS report checks (tally with Certis report)
The Requirements
- Strong interpersonal skills, preferably bilingual
- Proficient in Microsoft Office, Point of Sale Systems, and digital technologies
- Experience in handling various payment modes
- 2 years of front line/ customer service experience, preferably in hospitality
- Skilled in service delivery, problem resolution, and service recovery
- Good telephone etiquette and communication skills
- Flexible in customer interactions in a front-facing role
- Willingness to work on weekends and public holidays
Next Step
Prepare your updated resume and email to ••••@adecco.com with the following details:
- Full Name
- Residential Area
- Commitment Period
- Expected Salary
- Earliest Commencement Date
*Please note that only shortlisted applicants will be notified and this is on a 1 year contract, subject to renewal.
Wong Zhi Cheng
Direct Line: +65 •••• •479
EA License No: 91C2918
Personnel Registration Number: R22105888
About Adecco
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