Bring your HR and compliance leadership home to regional Victoria

Just Better Care Gippsland (JBCG) delivers in-home aged care and disability support services across one of Victoria's most beautiful regions. We support older Australians, NDIS participants, and people recovering from serious injury through TAC-funded programs — and we do it close to home, in the communities we live in.

As our business continues to grow across regional Victoria, we are looking for an experienced senior leader to take ownership of our people and compliance function. This is one of our most important appointments and we are committed to finding the right person for it.

Why this role matters

Our business operates across three regulated funding streams — Support at Home under the new Aged Care Act, the NDIS, and the TAC scheme. Behind every one of those services is a workforce that needs to be well recruited, well trained, well supported, and compliant. This role makes sure that happens.

This is the senior in-house lead for our people function and the people-side of compliance. You will partner closely with the General Manager Operations and keep the CEO/ Managing Director informed on the matters that count.

What you'll be doing

Leading our workforce strategy — planning, attracting, recruiting, onboarding, engaging, and retaining a values-aligned team.

Owning the training function — mandatory training, role-specific capability, the learning calendar, and our annual face-to-face training event.

Leading performance management across the business — the appraisal cycle, coaching managers through performance conversations, and handling underperformance fairly

Running our internal HR and people compliance audit program, and providing the people evidence and input into external audits and regulator visits.

Keeping mandatory compliance current across the office team and field team — screening, training, registrations, and competencies.

Coaching managers through grievance and employee relations matters, with confident application of our Enterprise Bargaining Agreement and the Fair Work framework.

Championing a positive, psychologically safe workplace culture and our positive-duty obligations.

Producing clear monthly People & Compliance reporting that helps leadership make confident decisions

Candidates must hold Australian permanent residency to be eligible for this position.

Who we're looking for

This is a senior role and we are looking for someone who has been there and done it. You will bring:

Demonstrated experience in a senior people and/or HR compliance role, ideally within aged care, disability, or community health.

Sound applied knowledge of the Fair Work framework, enterprise agreements, and contemporary HR practice across the full employment lifecycle.

A strong track record in training and capability — designing programs, running a learning management system, and keeping a workforce current.

Real experience leading performance management — appraisals, coaching managers, and addressing underperformance lawfully and fairly.

Experience planning and running internal HR or people audits and preparing evidence for external audits.

Genuine WHS literacy — including the newer obligations around psychosocial hazards and positive duty under the Respect@Work framework.

Enough awareness of the aged care, NDIS, and TAC environment to support compliance confidently from a people perspective.

A communication style that builds trust quickly — with frontline workers and with senior leaders alike.

Confidence with HRIS, learning management systems, and client management systems (we use AlayaCare).

A current Victorian driver's licence and the ability to obtain a National Police Check, NDIS Worker Screening, and Working with Children Check.

Formal qualifications in HR, WHS, Quality and Risk, or a related discipline are valued but not essential. We are more interested in what you can actually do.

What's on offer

A genuinely meaningful role — supporting the workforce that cares for some of the most vulnerable people in our community.

A seat at the leadership table — working alongside the General Manager Operations, with regular visibility to the CEO/Managing Director.

Real influence — this is not a maintenance role, it's a role with the mandate and the runway to shape how we recruit, train, and support our people.

Regional lifestyle — based in Rosedale, an easy drive from Sale, Traralgon, and the broader Latrobe Valley. Beaches, mountains, lakes, and a short commute, all in the same week.

Competitive salary — $100,000 – $110,000 + 12% superannuation, commensurate with experience.

Investment in you — a structured professional development plan and ongoing access to industry training.

How to apply

Please submit a current resume and a short cover letter (no more than two pages) telling us about a piece of compliance or people work you're genuinely proud of, and what drew you to this role.

Applications are reviewed on a rolling basis — early applications are encouraged