Call Centre / Customer Service (Healthcare )
JobStudio
Posted 16 hours ago
π Customer Service Officer (In-House Call Centre)
π Location: Jurong
π 2 shift as per rostered - 40hrs a week
πΌ Permanent Position β NOT project-based
π Looking for a Stable Role with Great Benefits?
We are expanding our in-house customer service team and welcome entry-level candidates β no experience required, as comprehensive training will be provided!
If you enjoy helping people, solving problems, and working in a supportive environment β this could be the perfect role for you.
π° Why Join Us?
Permanent role with long-term stability
Annual salary increment
AWS (13th month bonus)
Up to 3 months Variable Bonus & Performance bonus
Structured training & supportive team
π Your Responsibilities
Handle and resolve customer enquiries via phone and email in a professional and timely manner
Ensure first-call resolution whenever possible
Follow up with internal departments when required and provide updates to customers
Accurately log all interactions into the system
Proactively escalate recurring issues or trends to Team Lead / Manager
π€ Who Weβre Looking For
Min education: GCE N Level with experience in call center environment
Good communication skills
Customer-focused and solution-oriented
Comfortable handling phone and email enquiries
Responsible and detail-oriented
Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button.
** We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**
JOBSTUDIO PTE LTD
EA License No: 10C4754
EA Personnel: Looi Ming Ming
EA Personnel Reg No: R1660254
About JobStudio
Why JobStudio?
1. We Genuinely Care About You
At JobStudio, we care about how you grow in your career. We make it our priority to understand you, your needs as well as ambitions. While monetary rewards are important, we know it is more than that. A job is about colleagues, opportunities for growth and inspiration. We try to stand in your shoes and understand what you truly want from a job and in life.
2. Rely on a Strong Network
Over the years, we have acquired experience and expertise in many sectors. As a result, we have built strong relationships with major companies, providing us with the latest job openings. More importantly, we know how you work and how you can fit into each company's culture. If you are a professional, JobStudio is able to find the right job for you.
3. You Deserve the Best
Within a short span of seven years, we have made a name for ourselves in the staffing and executive search industry. We hold about 70% of the healthcare recruitment sector. As a testimony to our stellar growth, our founder was awarded with Entrepreneur of the Year Award in 2014. We are confident that we can find the best job for you because we are the best in recruitment.
Our Mission
Our mission is to forge strong relationships by genuinely caring for our candidates and clients.
Our Vision
Building Careers & Growing Companies
Our E.T.H.I.C.S Values
Empathy: Taking a leaf out of your book, we will stand in your shoes.
Trustworthiness: You can trust us like a friend.
Hard Work: We will work hard for you, going that extra mile always.
Innovation: We will continue to look at ways to improve ourselves so that we can serve you better.
Cooperation: We do not just work for you, we work with you.
Success: Ultimately, we want you to succeed in life!
PDPA disclaimer: By submission of your application or resume to JobStudio, you will be deem to have consented to JobStudio collecting, using, retaining and / or disclosing your personal information to prospective employers for their consideration.