Application Support Executive
Phillip Nova
Posted 16 days ago
Role Overview:
The Executive, Application Support is responsible for supporting electronic trading platforms with a strong focus on Market Data governance and RPA/AI‑driven automation. The role ensures accurate market data management, regulatory compliance, and operational efficiency, while supporting platform operations, client onboarding, and continuous process improvement through automation.
Job Requirements
Manage the end‑to‑end market data lifecycle, including licensing, entitlement setup, usage reporting, billing support, and audit responses
Track exchange policy and fee changes; assess regulatory, cost, and business impact
Establish and maintain market data subscriptions, agreements, and reporting processes
Identify and drive RPA / AI automation opportunities to reduce manual work and operational risk
Participate in the design, testing, and monitoring of automated workflows (e.g. reporting, onboarding, reconciliations)
Provide application support for trading platforms, including incident and change management
Administer client onboarding, user access, market data entitlements, and order routing setups
Coordinate with vendors, development teams, Compliance, Finance, and business teams on platform and market data matters
Personal & Professional Requirements
Diploma or higher in any discipline
Proficient in MS Office suite
Interest or hands‑on exposure to RPA, AI, or automation technologies
Analytical, detail‑oriented, and able to prioritise under time‑critical conditions
Ability to work independently
Clear communicator with a calm, customer‑focused approach
Willingness to work shift hours where required
Added advantage
Futures / Forex industry experience
Exposure to audits or regulatory reviews
Basic scripting or programming skills (e.g. Python, SQL)
About Phillip Nova
Established in 1975, PhillipCapital is an integrated financial institution which offers a full range of quality and innovative financial services to retail, corporate and institutional customers. Our comprehensive suite of financial services include fund management, unit trusts, insurance planning, investment research and broking in bonds, securities, futures, contacts for difference, foreign exchange, precious metals and commodities. Institutions can also benefit from our corporate finance and advisory services as well as information technology solutions. With more than 3500 employees globally, our assets under management worldwide totals more than USD 30 Billion with shareholders' funds in excess of USD 1 Billion.
Today, we operate in the financial hubs of 16 countries, with offices in Singapore, Malaysia, Cambodia, Indonesia, Thailand, Hong Kong, China, Japan, India, Dubai, United Kingdom, France, Turkey, Australia and USA.
Phillip Nova was established in 1983 as a member of PhillipCapital Group. We are one of the founding clearing members of Singapore Exchange Derivatives Trading (SGX-DT) and hold the Capital Markets Services Licence issued by the Monetary Authority of Singapore (MAS). Phillip Futures has since grown to become one of the region’s top brokerages for the trading of global futures, foreign exchange, energy, metals and commodity futures. The Group has clearing membership in 21 global exchanges including APEX, BMD, CME Group Exchanges, DGCX, HKEX, ICDX, ICE Singapore, JPX Group Exchange, NSE, SGX, TFEX and TOCOM.