UpScale is the leading coaching business for trade and construction business owners across Australia and New Zealand. We work with electricians, plumbers, builders, roofers and HVAC operators — helping them build companies that run properly and make real money.

Around 50 people. Roughly 200 coaching sessions a day. Two countries. We've grown quickly and we're now building the internal finance function to match.

This is not a client-facing role. You're not managing client books. You own the money in and money out for UpScale itself.

The Role:

You are UpScale's finance function.

Everything owed to us gets collected. Everything we owe gets paid correctly. The books close on time. Payroll runs without drama. And leadership always knows the cash position.

Receivables is the priority. We bill on recurring subscriptions, which means declined cards, expired cards and dishonoured debits happen every week. Left alone, that's real revenue walking out the door — and it's usually recoverable if someone gets to it fast. You'll own that process and it will be the first thing you touch every morning, before anything else.

The rest of the role is the full finance cycle: payables, reconciliations, payroll, month-end close and the working papers our external accountant needs. It's a broad seat with genuine ownership, reporting directly to our COO.

What You'll Do

Receivables (your first priority, every day)

Own the receivables cycle end to end: invoicing, collections, allocations, reconciliation

Work failed and declined payments daily — recovery outreach, payment method updates, retry management

Maintain the aged receivables ledger and escalate genuine problem accounts early

Reconcile subscription billing against the ledger and chase down variances

Work with client success and sales on billing disputes and payment plans

Payables

Process supplier invoices with correct coding, approvals and GST treatment

Prepare payment runs for authorisation (all payments are authorised by the COO or CEO — you prepare, they release)

Maintain the supplier master file, including independently verifying any bank detail change by callback before payment

Manage staff expense claims and company card reconciliations

Payroll & Compliance

Process payroll for ~50 staff, including super, leave and terminations

Keep us compliant with award and Fair Work obligations, including Payday Super requirements

Prepare BAS and IAS working papers for review and lodgement by our external accountant

Manage workers comp, payroll tax and other periodic obligations

Month-End & Reporting

Daily bank and credit card reconciliations in Xero

Month-end close: accruals, prepayments, balance sheet reconciliations

Maintain a rolling 13-week cash position for leadership

Produce a monthly finance pack the leadership team can actually use

Liaise with our external accountant on year-end

Systems & Documentation

Document every finance process to the standard where someone else could run it from your notes

Find and remove manual steps — we'd rather you automate a task than do it faithfully forever

Who You Are

You chase money without being awkward about it. Firm, clear, professional, and you follow up

You're organised to the point that nothing sits unactioned

You spot the number that's wrong before anyone asks

You work autonomously. This is a solo seat and you'll need to set your own rhythm and hold it

You're comfortable being the person leadership asks, and you have the answer

You'd rather build a clean system once than patch a messy one forever

Skills & Experience

Cert IV in Accounting and Bookkeeping minimum; Diploma or part-qualified accountant well regarded

Five or more years across AR, AP, payroll and month-end — ideally in a standalone or small-team finance seat

Strong Xero (certification well regarded)

Demonstrated month-end close experience including balance sheet reconciliation

Australian payroll, super and leave compliance

BAS and IAS preparation (BAS Agent registration not required — you're doing our books, not clients')

Experience with recurring subscription billing and failed payment recovery is a strong advantage

What Success Looks Like

First 90 days

You know our receivables ledger cold and failed payments are being worked daily

Payment runs are prepared on a fixed weekly rhythm

Every core process is documented well enough for someone to cover you

First 12 months

Receivables beyond 30 days are down and stay down

Failed payment recovery rate is measurably better than when you started

Month-end closes within an agreed window, every month

Payroll and super are on time and accurate, every cycle

Leadership trusts the numbers without asking twice

What We Offer

$65,000–$85,000 + super, based on experience (with high-level career progression)

Hybrid work flexibility

Ongoing training and development, including support toward further qualifications

Quarterly team events

A finance function you get to build rather than inherit, reporting straight to the COO and Directors

UpScale Core Values

Strength. Communication. Action.

One of Us: A team connected becomes unstoppable
Own Your Sh*t: We take responsibility and pride in our work
Winner Winner: Every decision improves the client experience
Show Up: Be great, not good

If you want to work inside a fast-growing business, keep the numbers sharp, and help build something serious — we want you on the team.