Service Coordinator – Kenwick

We're partnering with a well-established business within the industrial services sector to recruit an experienced Service Coordinator to join their busy team based near Kenwick.

This is a fantastic opportunity for someone who thrives in a fast-paced environment, enjoys keeping things organised, and takes pride in delivering outstanding customer service. You'll play a key role in coordinating technicians, managing service schedules, and ensuring customers receive a seamless experience from start to finish.

Reporting to the Service Manager, your responsibilities will include:

· Scheduling and coordinating daily service jobs for field technicians

· Managing customer bookings and communicating appointment updates

· Prioritising service requests to maximise efficiency and response times

· Preparing and maintaining work orders, service reports and customer records

· Liaising with the parts team to ensure technicians have everything required for scheduled work

· Providing administrative support to the service team

· Following up with customers to ensure a high level of service satisfaction

· Working closely with internal stakeholders to keep service operations running smoothly

To be successful in this role, you'll have:

· Previous experience in a Service Coordinator, Scheduler or Administration role

· Excellent organisational skills with the ability to manage multiple priorities

· Strong customer service and communication skills

· High attention to detail and excellent time management

· Confidence using Microsoft Office and service management or scheduling software

· Experience within a technical, engineering, trades or industrial environment will be highly regarded, however it is not essential

What's on Offer

· $70k+ plus super

· Join a stable and growing organisation

· Supportive and collaborative team environment

· Full-time permanent opportunity

· Onsite parking

If you would like to discuss the role further, please click APPLY and send through an up-to date CV. We can schedule in a time to discuss the positions available and what will be best suited to you.

Contact: Hayley Rochford

P: 08 •••• •707

E: hay••••••••••••@2xmrecruit.com.au