Summary

You'll own the creative direction on every website we ship, as the sole designer at a 22-person Gold Coast agency. Design is the core of the role, though there's an opportunity to take on front-end builds if that interests you.

Hybrid from our Helensvale office (two days on site) if you're local, or fully remote within Australian hours if you're not.

The Work

Our clients are small and medium businesses across the Gold Coast and Brisbane, plus a handful of national names. Recent and ongoing work includes Griffith University, Cars4Us, Decodable Readers Australia and Gourmet Meals, alongside not-for-profits and community organisations. Projects are typically four to six week builds, and you'd usually have three or four on the go at once.

One project might begin with an established brand and a set of wireframes. Another might need you to define the typography, colour, layout and visual direction from scratch. You'll turn those inputs into clear, compelling website designs, explain the thinking behind your decisions and work through feedback with project managers, account managers and clients.

Beyond design, there's front-end work available if you want it: building your designs as responsive WordPress sites, maintaining existing ones, solving layout issues and formatting content. Most builds use page builders, with some custom theme work. How much of this you take on depends on your interest and experience, and we're happy to train the right designer up.

The work is varied. Alongside websites, you may create logos, brand identities, style guides, digital campaign assets, print pieces or app interfaces. Web design is the core of the role and the part that has to be excellent, but brand and identity work is a genuine and welcome part of it.

You'll be our sole designer. That means real ownership: you set the visual direction, make the calls within an agreed brief and budget, and shape how design gets done here.

It also means the feedback you get is commercial rather than mentoring. Concepts go to a project manager or account manager, then the client, then final polish. You'll hear what lands and what misses, but you'll be the one bringing the craft. Suits someone mid-to-senior ready to run their own process.

AI at Snap

We're building AI into how we work, quality first and efficiency second. You don't need to be an expert, just genuinely interested and open to making these tools part of your practice.

What You Bring

A portfolio showing sound judgement in website and brand design: layout, grids, typography, colour, spacing and hierarchy

Advanced Figma, plus working knowledge of Illustrator and InDesign

Experience creating logos and coherent brand identity systems

An eye for how a design translates to the web, including how layouts behave across screen sizes

The ability to run three or four jobs at once and hit agreed deadlines

Clear communication, and the confidence to explain your reasoning and take feedback

Nice-to-Haves

Any WordPress or front-end experience, from content edits through to building custom themes

Strong UX and UI thinking, and the ability to run a UX audit on an existing site

Previous agency experience

If you're earlier in your career but your portfolio, judgement and practical ability meet the bar, we'd still like to hear from you.

Above all, we look for people genuinely curious about the craft, the kind who keep an eye on where design and front-end are heading.

Who You'll Work With

You'll report to the Technical Director and work alongside a development team of around 6, plus project managers and account managers who bring you the project context, constraints and support you need.

We're 22 people all up, and it's a warm, interesting team to be part of. Those in the office head out for lunch together every Friday.

Where and When

Full-time, 38 hours a week, working Queensland time (UTC+10).

Start any time between 8:00am and 8:30am. Hybrid from our Helensvale office on the Gold Coast with two days on site, or fully remote if you're outside the area.