About us

Redfleet Pty Ltd is a leading hire solutions provider serving the Northern Territory and beyond. We specialise in delivering comprehensive fleet services to businesses of all sizes, from small enterprises to large corporations. Our commitment to excellence, reliability and customer satisfaction has established us as a trusted partner in the transport and logistics industry. We pride ourselves on our professional team, quality vehicles and innovative fleet management solutions that keep our clients' operations running smoothly.

About the role

We are seeking a Fleet Hire Assistant to join our dynamic team at our Pinelands, NT facility. This is a full-time position that plays a vital role in supporting our fleet hire operations. As a Fleet Hire Assistant, you will be instrumental in ensuring smooth day-to-day operations, maintaining excellent customer service standards and supporting the efficient management of our vehicle fleet. This position offers the opportunity to develop your skills in fleet management whilst contributing directly to the success of Redfleet's operations.

Key responsibilities

Processing vehicle hire and rental requests from customers, including booking confirmations and documentation

Conducting visual vehicle inspections and documenting the condition of fleet vehicles before and after hire periods

Assisting with vehicle maintenance scheduling

Maintaining accurate records of vehicle availability, hire agreements and customer information

Supporting the reception and dispatch of vehicles, including checking cleaning and preparation

Providing administrative support to the fleet management team, including data entry and report preparation

Assisting customers with enquiries regarding vehicle options, pricing and hire terms

Assisting with fleet inventory management and tracking vehicle locations

Supporting compliance with fleet management procedures and operational policies

Contributing to a safe and organised workplace environment

What we're looking for

High school certificate or equivalent qualification

Strong administrative and organisational skills with attention to detail

Excellent written and verbal communication abilities

Proficiency with computers and Microsoft Office applications

Customer service experience in a similar industry or role

Ability to work effectively as part of a team

Reliable and punctual work ethic with the ability to meet deadlines

Basic knowledge of vehicles and fleet management (preferred but not essential)

Valid Australian driver's licence

Ability to work flexibly when required, including occasional weekend or after-hours support

What we offer

At Redfleet Pty Ltd, we value our employees and offer a supportive working environment where professional development is encouraged. We provide competitive remuneration commensurate with experience, including superannuation contributions in accordance with Australian legislation. Our team benefits from ongoing training opportunities to develop skills in fleet management and customer service. We maintain a safe workplace culture with a strong commitment to occupational health and safety. We also offer a range of staff benefits designed to support employee wellbeing and work-life balance. Flexibility may be available to discuss individual circumstances, and we encourage open conversations about any support you may require.

Apply now

If you are an organised, customer-focused individual with a passion for supporting fleet operations, we would like to hear from you. Please submit your resume, a cover letter outlining your relevant experience and contact details to apply for this exciting opportunity with Redfleet Pty Ltd.