If you are applying for Barista:

Preparing and serving a variety of coffee beverages following company recipes and quality standards.

Operating coffee machines, grinders, and other equipment in a safe and efficient manner.

Providing exceptional customer service, taking orders, and handling cash transactions.

Maintaining a clean and organised workspace and adhering to hygiene and sanitation standards.

Learning about coffee bean origins, roasting techniques, and coffee brewing methods.

Assisting with general duties and tasks as required in a fast-paced coffee shop environment.

If you are applying for Front of House:

Greeting and Seating: Welcoming customers, guiding them to tables, and providing menus.

Taking Orders: Accurately recording food and drink orders, answering menu questions, and offering recommendations.

Serving Food and Drinks: Delivering orders promptly, ensuring items are correct and presented well.

Customer Service: Checking on customers, addressing requests or complaints, and ensuring a pleasant experience.

Handling Payments: Processing cash, card, or mobile payments and providing receipts.

Maintaining Cleanliness: Clearing tables, cleaning spills, and keeping the dining area tidy.

Team Coordination: Communicating with kitchen staff and baristas to ensure smooth operations.

Upselling: Suggesting specials, desserts, or additional items to enhance sales.