You'll be the person our association clients call first.

The Association Specialists (TAS) manage not-for-profit associations: their governance, their members, their boards and their day-to-day operations. We've built our reputation on doing that properly, and our clients stay with us because of it.

We're looking for an Association Manager to take ownership of a portfolio of association clients. This is a senior, client-facing role. You're not supporting someone else's relationship. You hold it.

What you'll be doing

Acting as the primary relationship holder for your portfolio, and building a genuine working relationship with each association president and board

Running monthly planning meetings with each client to agree the plan of work

Preparing and issuing board and committee agendas, papers and minutes to a clear schedule

Delivering monthly management reporting across your clients

Keeping budgets transparent by raising overruns early and working through the options collaboratively

Briefing and supporting the Association Client Services Coordinator who works across your portfolio

Looking for ways to sharpen how we work, not just keep it ticking over

What you'll bring

Solid client or account management experience, ideally juggling several accounts at once

Excellent written and verbal communication. You can write a board paper and a difficult email equally well

Strong organisational skills and real attention to detail, particularly across reporting and governance

Confidence in front of senior stakeholders

A proactive approach: you raise things early and turn up with options

Comfort with Microsoft Office, project management tools like Asana, and time tracking

Helpful, but not essential:

Not-for-profit or association sector experience

Familiarity with boards, committees and AGMs

Harvest or a similar time and billing tool

Membership management systems or CRM platforms

Event or conference coordination

What we offer

Hybrid working from our St Leonards office, 5 days a week onsite, 3 days after onboarding

Full-time, 35 hours per week

A genuinely varied portfolio: several associations, several sectors, no two weeks the same

Established systems, documented processes, and a Coordinator supporting your portfolio

A team that cares about the standard of the work, and about how we treat each other