[Job ID: 1498835ZK]

Responsibilities:

• Provide administrative and operational support for the department, including front counter management and related duties.
• Conduct intake interviews, perform financial assessments, and provide appropriate assistance to patients and families.
• Facilitate referrals and support discharge planning activities for selected areas of care coordination.
• Assist Medical Social Workers with case management activities, including translation support, patient escort services, and home visit assistance.
• Participate in process improvement and quality improvement initiatives.
• Collaborate with internal departments and external community partners to enhance patient care and service delivery.
• Support departmental programmes, projects, and initiatives.

Requirements:

• Diploma in Social Work from a recognized institution.
• Good interpersonal and communication skills with the ability to work effectively with patients, families, and multidisciplinary teams.
• Strong problem-solving and organizational skills.
• Proficient in Microsoft Office applications and general IT systems.
• Ability to manage administrative responsibilities while supporting client-facing activities.
• Able to work collaboratively in a fast-paced healthcare environment.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

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EA Personnel Name: Chay Yoke Ting Vanessa (Xie Ruoting)
EA Personnel Registration Number: R23115805
EA License No.: 07C5771

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