About the role

Fella Hamilton is seeking an experienced Retail Manager for our Ladies Fashion store located in Sandy Bay, TAS This is a part-time position Monday to Friday 10-5pm- 35hrs per week no late nights or weekends! The role offers the perfect opportunity to lead and manage a dynamic retail environment whilst maintaining a flexible work schedule. As Retail Manager, you will be responsible for overseeing all aspects of store operations, driving sales performance, and creating an exceptional shopping experience for our customers. This role is strategically important to our business, as you will be instrumental in achieving our commercial objectives and representing the Fella Hamilton brand with excellence.

Key responsibilities

Managing all day-to-day store operations, including opening and closing procedures, staff scheduling, and inventory management

Leading, motivating and developing a high-performing retail team to deliver outstanding customer service

Achieving and exceeding sales targets and key performance indicators through effective merchandising and promotional strategies

Maintaining visual merchandising standards to ensure the store presents an attractive and inviting shopping environment

Managing stock levels, conducting regular stock takes, and minimising shrinkage

Building strong relationships with customers and creating a loyal customer base through exceptional service

Ensuring compliance with company policies, health and safety regulations, and relevant retail legislation

Recruiting, training and evaluating team members to foster a positive workplace culture

Monitoring financial performance including till reconciliation, cash handling, and reporting on store metrics

Responding to customer complaints and resolving issues in a professional and timely manner

What we're looking for

Proven experience in a retail management role, preferably within the fashion or consumer products sector

Strong leadership and people management skills with the ability to motivate and develop staff

Excellent customer service skills and a passion for delivering exceptional shopping experiences

Demonstrated ability to achieve and exceed sales targets and manage budgets effectively

Knowledge of visual merchandising and retail best practices

Proficiency with retail management systems and point-of-sale technology

Strong organisational and time management skills with the ability to prioritise multiple tasks

Excellent communication skills and the ability to work collaboratively with colleagues at all levels

A professional and reliable approach with a strong work ethic

Flexibility to work weekends and peak retail periods only as required

Preferably, experience in women's fashion retail or luxury goods retail

What we offer

At Fella Hamilton, we are committed to creating a supportive and rewarding workplace for our team members. We offer a range of benefits designed to enhance your working life and career development. These include competitive remuneration, Incentives, staff discounts on our fashion collections, seasonal garment allowance, ongoing training and professional development opportunities, and a collaborative team environment where your contributions are valued. We believe in work-life balance and recognise the importance of flexibility, particularly in our part-time roles. We are committed to fostering an inclusive workplace culture and encourage applications from candidates of all backgrounds.

About us

Fella Hamilton is a respected Australian retailer in the fashion and consumer products sector, dedicated to providing customers with high-quality ladies fashion and exceptional shopping experiences. Our brand is built on values of excellence, customer focus, and integrity. We pride ourselves on creating vibrant retail spaces where customers feel welcomed and valued. With a commitment to continuous improvement and innovation, we strive to be a leading destination for fashion-conscious shoppers. Join our team and become part of a business that values professionalism, teamwork, and a genuine passion for retail excellence.

Apply now

If you are an experienced retail manager with a passion for ladies fashion and the drive to deliver exceptional results, we would love to hear from you. Please submit your application including your CV and a cover letter outlining your relevant experience and why you would be an excellent fit for this role at Fella Hamilton.