Officer, Agent Support
PropNex
Posted 17 days ago
We are looking for someone to provide administrative and operational support to agents across PWR and Marketplace, ensuring smooth processes, timely communication, and a seamless agent experience.
Responsibilities
1. Onboard and support users in effectively adopting and utilizing the platform’s features and services.
2. Source, evaluate, and identify relevant products, services, and opportunities that add value to the community and its clients.
3. Manage subscription renewals and engage prospective users to drive platform growth and user adoption.
4. Assist with presentations, user enquiries, and day-to-day community engagement activities.
5. Conduct system testing, identify enhancement opportunities, and provide feedback to improve functionality and overall user experience.
6. Perform ad-hoc tasks as assigned to support the department needs.
Requirements
1. Diploma or Degree in any discipline.
2. Strong communication and interpersonal skills.
3. Proactive, organised, and detail-oriented.
4. Comfortable presenting and training users.
5. Tech-savvy with a willingness to learn and improve digital systems.
6. Customer-focused and able to work independently.
Benefits
Conducive Work Environment
Opportunities for Growth and Progression
Annual Leave up to 21 days
Festive Leave of 3 days
Work From Home Leave up to 24 days (if applicable, based on the job nature)
Birthday Leave and Birthday Benefit
Medical and Insurance Benefit
Dress Code : Smart Casual
Other Information
Working Location: Toa Payoh (HDB Hub near Toa Payoh MRT Station)
5-day work week, Mondays to Fridays: 9.00am to 6.00pm
Interested candidates are invited to submit a comprehensive resume, stating the current and expected salary, date of availability via APPLY NOW button.
We regret that only shortlisted applicants will be notified.
About PropNex
PropNex Limited is Singapore’s largest listed group with over 7,000 sales professionals. As an integrated real estate services group, PropNex’s key business segments include real estate brokerage, training, property management and real estate consultancy. The Group has an established presence in Singapore’s residential market, even as it continues to expand its suite of real estate services in Singapore and grow operations regionally. PropNex already has presence in Indonesia, Malaysia and Vietnam.
With a strong commitment to service excellence and quality, PropNex is the proud recipient of numerous accolades and is a recognized leader in real estate agency services.The company value a work environment which embodies our core values of treating each other fairly and with respect, supporting one another to help realize one’s full potential and recognizing and rewarding outstanding performance.
The subsidiaries under PropNex Limited include: PropNex Realty, PropNex International, PropNex Property Management Consultants and Life Mastery Academy. For more information, do refer to: http://www.propnex.com.