Sales Pricing & CRM Operations Specialist

• B2B
• 5 days Onsite
• 105K-$115K + Bonus + Super

We're partnering with the AUS arm of a global organisation undergoing a large commercial uplift across pricing, sales process maturity, and CRM optimisation.

They are looking for a Sales Pricing & CRM Operations Specialist - someone who can sit at the intersection of Sales, Product, and Business Improvement and drive real commercial impact.

If you enjoy being the "glue" between Sales, Systems, and Strategy - this is it.

This role is ideal for someone coming from B2B Sales Operations, Inside Sales, Pricing, Commercial, or Business Improvement - someone commercial, curious, confident with data, and strong with stakeholder engagement.

Why This Role Exists
The business is reshaping how pricing, margin governance, and CRM discipline operate across the organisation. They need someone who can lift commercial maturity, build structure, and empower the frontline sales teams with strong processes, insights, and pricing logic.

This role sits at the centre of that change - working directly with Sales Leaders, Product teams, and Executives.

The Opportunity
You'll play a blended role across pricing operations, CRM uplift, sales process design, and commercial analytics.

This is not purely a numbers job - it's a hands-on, consultative, stakeholder-facing role where you will influence decisions and shape how the commercial engine operates, and ways of working.

What You'll Be Doing -
Pricing Strategy & Commercial Execution

• Maintain and enhance pricing logic for B2B channels
• Support project pricing, list pricing, rebates and margin frameworks
• Identify pricing inconsistencies, revenue leakage and opportunities using data + commercial intuition
• Collaborate with Sales Leaders to uplift pricing discipline and clarity
• Contribute to annual price reviews and published pricing accuracy

CRM & Sales Process Uplift

• Strengthen CRM usage and compliance (Dynamics 365 strongly preferred)
• Build workflows, pipelines, templates and structured ways of working
• Lead training for the sales teams on CRM processes and pricing tools
• Improve operational maturity across sales reporting, forecasting and process consistency

Commercial Insights, Analytics & Reporting

• Build reports, dashboards and insights for pricing, CRM and sales performance
• Use advanced Excel + BI tools (Power BI ideal) to drive data-led decisions
• Prepare commentary and commercial narratives for leadership teams
• Spot trends and behaviours that influence margin, win rates, and execution

You'll Succeed in This Role If You Have:

• 3-5 years in B2B environment
• Experience influencing Sales, Product, Finance and Leadership stakeholders
• Experience in Sales Operations, Pricing, Inside Sales, Commercial, or Business Improvement
• Hands-on exposure to pricing systems (PriceFx, or similar)
• Strong experience with CRM processes (ideally AX2012, D365)
• Confident with Excel, analytics, BI tools, and reporting

Behavioural Strengths

• Commercial thinker - not just an analyst
• Strong communication & ability to challenge constructively and influence stakeholders
• Comfortable presenting insights to senior stakeholders
• Process-driven and structured but practical and outcome-focused
• Thrives in fast-paced, evolving environments
• Confident, consultative, and able to work autonomously