About Our Client

Our client is a major infrastructure organisation delivering essential services across New South Wales, supporting millions of residents and businesses. They operate within a complex, unionised environment and are currently investing heavily in strengthening their People & Culture capability.

The organisation is known for:

• Operating at scale across diverse operational and corporate workforces
• Navigating complex industrial landscapes
• Driving modern workplace relations frameworks
• Strong focus on long-term community and sustainability outcomes
• You will be joining a well-established and collaborative team focused on enhancing workplace relations strategy and outcomes across the business.

About the Role

This Workplace Relations Specialist position is a hands-on role centred around managing complex employee relations matters while contributing to broader organisational initiatives. You will act as a trusted advisor to leaders, providing pragmatic guidance across a range of sensitive and high-impact scenarios.

Key responsibilities include:

• End-to-end management of complex employee relations cases and disputes
• Supporting and representing the organisation in Fair Work proceedings
• Advising on industrial relations, employment law and risk mitigation
• Contributing to Enterprise Agreement negotiations and implementation
• Supporting delivery of the Workplace Relations roadmap
• Advising on workforce change, including restructures and outsourcing
• Reviewing and improving policies and procedures
• Engaging with stakeholders across the business, including unions
• This is a varied role blending operational casework with strategic input, requiring strong judgement and commercial awareness.

The Successful Candidate

You will be an experienced HR or Workplace Relations professional confident operating in a structured, complex environment.

Key requirements:

• 3+ years’ experience in employee or industrial relations
• Strong knowledge of Australian employment legislation
• Proven experience managing complex ER matters
• Exposure to Fair Work processes, including disputes and conciliations
• Experience working with unions and enterprise agreements
• Strong stakeholder engagement and influencing skills
• Analytical mindset with the ability to balance risk and business outcomes
• Qualifications:
• Degree in HR, Industrial Relations, Law or Commerce
• Highly regarded:
• Experience supporting organisational change, restructures or workforce transitions
• You will bring a pragmatic, solutions-focused approach and the ability to operate effectively across ambiguity.

What is on offer?

This is an excellent opportunity to step into a high-impact workplace relations role within a large and complex organisation.

On offer:

• Exposure to challenging and meaningful ER casework
• Involvement in enterprise-wide industrial initiatives
• Direct engagement with senior leaders and union stakeholders
• Flexible working arrangements, including hybrid options
• Collaborative and supportive team environment
• Parramatta-based role with strong accessibility
• This role offers strong long-term development for someone looking to deepen their expertise and build credibility in workplace relations.