Role Summary

The Manager, Credit Control is responsible for supporting the Senior Manager in overseeing credit control and collections operations. This role ensures the timely recovery of receivables, effective credit risk management, and accurate reporting, while leading the team to achieve performance targets and maintain strong financial discipline.

Key Responsibilities

1. Collections Management

Oversee end-to-end collections activities to ensure timely recovery of receivables

Monitor aging reports and implement strategies to reduce overdue accounts

Ensure adherence to credit control policies and regulatory requirements

2. Customer & Stakeholder Management

Build and maintain strong relationships with customers and internal stakeholders

Handle escalated cases and negotiate repayment plans where necessary

Collaborate with Sales, Finance, and Legal teams to resolve complex issues

3. NPL Oversight & Recovery Management

Oversee the Non-Performing Loans (NPL) report to ensure accuracy and timeliness

Drive effective recovery strategies for bad debts, including shortfall accounts

Ensure timely and effective dunning of NPL accounts.

Monitor recovery progress and implement corrective actions where required

4. Portfolio Management

Manage and review the overall credit portfolio to mitigate risk exposure

Assess creditworthiness and recommend appropriate credit limits and controls

Analyze portfolio trends to support informed decision-making

5. Compliance and Risk Management

Ensure all credit control activities comply with internal policies and regulatory requirements

Identify, assess, and mitigate credit and operational risks

Maintain strong internal controls and support audit processes

6. Process Improvement and Projects

Identify opportunities to enhance efficiency and effectiveness of credit control processes

Lead or participate in system enhancements, automation initiatives, and improvement projects

Support the implementation of best practices across the function

7. Reporting and Analysis

Prepare and review regular reports on collections performance, aging, and risk exposure

Provide insights and recommendations based on data analysis

Support management reporting and strategic planning initiatives

Requirements

Diploma/Degree in Finance, Accounting, Business, or related field.

Typically 8 years of experience in credit control and collections.

Proven experience in team management and leadership.

Strong knowledge of credit risk assessment and collections strategies.

Strong analytical, decision-making, and problem-solving skills.

Excellent communication and negotiation skills.

Proficient in MS Office.

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

Gwenneth Kirsten Wee

Reg No. R1545315 | EA: 25C3031 | UEN: 202527765K

••••@antares.com.sg

[Antares Management Services Pte Ltd]