About the Company

Our client is a well-established and growing organisation known for its vibrant team culture and high standard of service. Located in East Bentleigh they pride themselves on creating a professional, welcoming environment for both their staff and visitors.

This is a brilliant opportunity to step into a key customer service role where you will be an integral part of the business's daily operations.

About the Role

We are seeking a warm, organized, and customer-focused Receptionist / Customer Service Coordinator to serve as the face and voice of the business. As the first point of contact, you will deliver exceptional front-of-house service, assist clients with inquiries, and support everyday office administration.

Key Responsibilities:

• Welcome visitors, clients, and contractors with a friendly and professional demeanor
• Manage incoming phone calls, redirect inquiries, and take accurate messages, make appointments
• Handle front-desk inquiries and respond to general email correspondence promptly
• Maintain the reception area, meeting rooms, and kitchen to high presentation standards
• Provide general administrative support

Skills & Experience Required:

• Prior experience in a receptionist, customer service, or front-of-house administrative role
• Exceptional verbal and written communication skills with a professional phone manner
• Strong computer literacy, including proficiency in MS Office (Word, Excel, Outlook)
• Excellent organizational skills with the ability to multitask and prioritize
• High attention to detail and a proactive, positive attitude

What’s on Offer:

• Competitive remuneration package
• Supportive, friendly, and collaborative team culture
• Modern offices close to public transport and local amenities
• Consistent weekday hours with great work-life balance

How to Apply:

If you thrive in a customer-facing role and are eager to join a fantastic team, please click APPLY to submit your resume. For a confidential discussion, please reach out to Debbie or Lauren at 03 •••• •650

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