Ronald McDonald House South East Queensland

Our people tell us that being part of Ronald McDonald House South East Queensland means being connected to something meaningful. It’s a place where you can contribute to a purpose-driven organisation and help ensure families stay together when they need it most.

We offer a range of benefits that support you both professionally and personally, including salary packaging, six weeks paid parental leave, and a guaranteed annual salary increase of at least 2% or CPI equivalent. You’ll also have access to ongoing learning and development opportunities, recognition programs, wellbeing initiatives such as Fitness Passport, and a supportive team environment where your contribution is valued.

About Ronald McDonald House South East Queensland

At Ronald McDonald House South East Queensland, family stays.

We are an independent, not-for-profit organisation that enables families to stay together, stay strong, and remain close to their child when healthcare is needed most. We surround families with a community of support, removing practical barriers and helping them stay at the heart of their child’s care to achieve the best possible health outcomes.

As one of many Ronald McDonald House Chapters across Australia and around the world, we are part of a global network delivering essential accommodation and support programs for families. Locally, across our Houses in Herston, South Brisbane and the Queensland Children’s Hospital, we provide compassionate, 24-hour support, 365 days a year, creating a warm and welcoming environment where families can stay close and focus on what matters most.

About the Role

We are seeking a proactive, solutions‑focused and highly organised Executive Support & Administration Coordinator to provide exceptional administrative support to the Chief Executive Officer, the Executive Leadership Team and broader administration/support functions.

This role suits someone who anticipates needs, thrives in a fast‑paced environment, and enjoys ensuring things run smoothly behind the scenes. From managing calendars and preparing meeting papers to supporting key systems, documents and organisational processes, this position is critical to keeping our Executive Team focused on what matters most, supporting families.

You will predominantly work on-site across our Herston and South Brisbane locations, with some flexibility to work from home. This is a part‑time role (30 hours per week), generally across Monday to Friday with shorter days however, we’re open to discussing a four‑day week for the right candidate.

Some out-of-hours work is required from time to time, such as assisting with Board meetings in the early evening or supporting occasional weekend/evening events, always with advance notice.

Key Responsibilities:

Provide high‑level executive support including calendar management, meeting preparation, minute‑taking, correspondence and coordination of Executive activities.

Act as a key liaison for the CEO with internal and external stakeholders

Support Executive meetings, Board and Committee scheduling, document access and meeting logistics.

Coordinate travel arrangements, acquittals and travel accounts for the Chapter.

Administer some organisational systems and platforms

Maintain contractor and document registers, corporate accounts, and general office administration.

Coordinate office equipment, meeting room bookings, catering, printing/stationery supplies and archives.

Support organisational committees/meetings (e.g. All team meetings, Safety & Wellbeing, Diversity Equity & Inclusion, Safeguarding Children & young People, Reconciliation Action Plan Working Group) including logistics, calendar invites, minutes, follow‑up actions and documentation.

Uphold Ronald McDonald House values, compliance, governance and safety standards.

This role is 30 hours per week primarily based at our Herston and South Brisbane Locations with some work from home available (some out of hours work required from time to time).

Requirements of the Role - Key Selection Criteria:

Essential:

3–5 years’ experience in executive support and/or administration/office management.

Proven experience coordinating systems, processes and digital tools.

Strong technology capability and willingness to embrace new platforms.

Exceptional organisation, attention to detail and ability to anticipate needs.

Ability to prioritise and work well with shifting demands.

High level of professionalism, discretion and confidentiality.

Proficient in Microsoft Word, Excel, Outlook and PowerPoint.

Desirable:

Experience in the Not-for-profit sector

If you're an organised, motivated and tech-savvy individual who thrives on enabling others to succeed, we'd love to hear from you. Please submit your Resume and Cover Letter addressing the role's key selection criteria above by the 30th July 2026 through SEEK online. This position will be filled as soon as a suitable candidate is sourced, which may be before the advertised closing date, so please don’t delay in applying for the position.

We are committed to keeping children and young people safe in our spaces and do not tolerate any kind of abuse. We implement prevention strategies to reduce the risk of abuse and actively seek to listen, empower, and protect children. Our team, including employees and volunteers, must meet high standards to ensure they prevent and report abuse. All roles are subject to compliance and reference checks and are subject to relevant state/territory legislation.

Applicants must have the right to work in Australia and have the appropriate Visa.

Our Values - We lead with compassion, we are deeply respectful, we act with integrity, we are firmly committed.

Ronald McDonald House values and promotes an inclusive workplace where everyone, from any background, can feel valued, be appreciated and do their best work. At our place, everyone regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship or any other aspect that makes them unique can contribute to improving the health and wellbeing of children and their families. We encourage all suitable candidates to apply including first nations Australians.

For further information, please visit our website https://ronaldmcdonaldhouseseq.org.au/