TikTok Livestream Account Manager
Sheldon Global Pte. Ltd.
Posted 3 days ago
Role Overview:
As our TikTok and Livestream Account Manager, you will manage and grow our TikTok channel and livestream shopping sessions. You will create engaging, authentic, and entertaining content that resonates with our local Singaporean audience, showcasing our diverse range of homeware and kitchenware products effectively.
Key Responsibilities:
Account Management:
Plan, schedule, and manage daily TikTok content and livestreams.
Respond proactively to comments, messages, and customer inquiries to maintain excellent engagement.
Content Creation:
Develop creative video ideas, scripts, and storyboards that highlight product features, benefits, and practical uses.
Create engaging short-form videos tailored to TikTok's unique style and trends, ensuring content aligns with brand identity.
Livestream Sales & Engagement:
Host and coordinate livestream shopping events regularly, demonstrating products clearly and persuasively to drive sales.
Develop strategies to boost viewer participation, engagement, and conversions during livestream events.
Provide real-time product information and promptly address viewer questions to facilitate purchasing decisions.
Analytics & Optimization:
Monitor performance metrics such as views, likes, followers, engagement rate, livestream attendance, and sales conversion.
Regularly analyze account performance and generate insights to optimize content and strategy.
Collaboration & Coordination:
Work closely with marketing, merchandising, and customer support teams to align TikTok content with promotional campaigns, product launches, and inventory availability.
Collaborate with influencers and brand ambassadors to expand reach and credibility.
Market Research:
Keep abreast of TikTok trends, competitors' strategies, and local market preferences to continuously enhance our social media presence.
Recommend new product ideas based on audience feedback and emerging market trends.
Qualifications & Requirements:
Proven experience managing TikTok accounts and livestream sessions, preferably in e-commerce, homeware, kitchenware, or lifestyle retail.
Strong understanding of the TikTok platform, algorithm, and trending content formats.
Excellent communication, interpersonal, and presentation skills.
Charismatic, confident on-camera presence and natural storytelling ability.
Proactive, creative, detail-oriented, and able to thrive in a fast-paced environment.
Why Join Us:
Opportunity to shape the voice and social media presence of a growing local Singaporean brand.
Flexible working arrangements with opportunities for creative freedom.
Competitive remuneration package and incentives tied to account growth and sales performance.
A collaborative and supportive working environment with career growth potential.
About Sheldon Global Pte. Ltd.
Our story begins in 2017 with only one goal on our mind - relooking at the quality of life. You must be thinking, “Nah, it's impossible here in our sunny little island la.” But we knew otherwise. It is easy, really. We started with a lean team of 5 just by looking at the space you live in. Over the years we grew into a family of 30 by providing affordable and quality storage solutions easily achievable even with space restraints.
Our team is passionate about what we’re doing and takes pride in what we deliver to the community. Here at HOUZE, we like having fun. Like our founder always says, “Eh, we play hard and work smart.”. Well of course, it's not all magical like a fairy tale when it comes to workplace reality but we make sure we adhere to the quality-of-life mantra while we work. We know when to focus and when to have fun. If you like how this sounds so far, we welcome you.
Secretly tell you ah, in this company we are all very well fed. We get to eat lots of delicious food and bites brought in by our beloved founders. Don’t be surprised if you are served booze instead of coffee over meetings. Annually, we get to visit new places together. So why join us you asked?
We’re a growing tech company which focuses on e-commerce and automation to make everyone's life at work easier. If you're a dynamic individual looking for your next adventure, or just starting your career and looking for a company that creates progressive career-building opportunities don’t hesitate to join us. We offer ample opportunities, training and development programs that empower you to expand your skills and abilities. So come on in and don’t be shy.