JOB ID: 2232

PERMANENT FULL-TIME

PRACTICE MANAGER

INNER CITY LOCATION

CAR PARK PROVIDED

A Role Where Your Expertise Makes a Difference

Looking for more than just another medical administration role? This is an exciting opportunity to join a highly regarded specialist surgical practice in a full-time position offering an excellent salary, on-site car parking and a varied, rewarding role where your experience is genuinely valued.

You’ll have genuine ownership across the day-to-day operations of the practice, working closely with the specialist surgeon to coordinate consultations, complex surgical bookings and patient care. With a diverse and rewarding workload spanning practice operations, surgical scheduling, Medicare and private health billing, financial administration and patient coordination, you’ll be trusted to use your expertise, make decisions and keep everything running seamlessly.

Offering full-time employment, Monday to Friday – 38 hours per week.

The principal responsibilities of the role will include:

Oversee the daily operations of the practice

Coordinate patient consultations and surgical bookings

Liaise with patients, hospitals, operating theatres and anaesthetic groups

Coordinate additional consulting sessions where required

Manage consulting and surgical billing

Process Medicare, private health fund and self-funded patient accounts

Provide patients with information regarding consultations, surgery fees, rebates and payment options

Understand patient requirements to appropriately schedule appointments and surgery

Ensure balanced consulting lists and efficient surgical schedules

Maintain and update Medicare, AMA and private health fund fee schedules

Interpret and explain surgical fee structures and Medicare billing rules

Manage practice banking, receipting and payment reconciliation

Coordinate doctor billing and Melbourne ENT Associate payments

Order office and medical supplies

Maintain accurate patient records using specialist medical software

Support the delivery of outstanding patient service at all times

Essential Criteria:

Minimum 3–5 years' experience working in a specialist surgical practice

Mediflex software system (not essential)

Previous surgical rooms experience (ideally ENT), coordinating surgical bookings

Strong understanding of Medicare, private health funds and medical billing

Excellent organisational and time management skills

High level of attention to detail

Outstanding communication and interpersonal skills

Ability to multitask in a fast-paced specialist environment

Proficiency with medical practice management software

A generous salary will be negotiated. Opportunity to work alongside a respected ENT Specialist. Friendly and supportive team environment. Diverse and rewarding role with autonomy. Long-term career opportunity within a well-established specialist practice.

Please quote reference number 2232 when enquiring about the role.

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