Overview:

We are seeking a friendly and dedicated Medical Receptionist to join our healthcare team. The ideal candidate will play a crucial role in creating a positive first impression for our patients and ensuring the smooth operation of our front office.

Key Responsibilities:

Greet and assist patients in a friendly and professional manner.

Manage incoming calls and schedule appointments efficiently.

Manage, triage and action referrals for diagnostic testing and specialist appointments.

Handle patient check-ins and check-outs, ensuring accurate information is collected.

Maintain electronic medical records and ensure patient confidentiality.

Process Medicare claims and verify patient billing information.

Assist with billing inquiries and coordinate referrals.

Support the clinical team, and Specialists with administrative tasks as needed.

Qualifications:

High school diploma or equivalent; certification in medical administration preferred.

Previous experience as a medical receptionist or in a healthcare environment is highly desirable.

Strong communication and customer service skills.

Computer literacy skills: proficient in Microsoft Office, Drop Box and familiarity with EMR systems.

Ability to multitask and manage a busy office environment.

Detail-oriented with excellent organizational abilities.

Why Work With Us?

Opportunity to be part of a caring team dedicated to patient health and wellness.

Professional development opportunities and room for advancement.

A supportive workplace culture that values your contributions.

Job Types: PART TIME 2-3 DAYS (Monday and Wednesday availability is non negotiable)

Expected hours: 16 - 24 hours per week

Schedule: 8 hour shift

Experience:

Medical admin: 1 year (Preferred)

Customer service: 1 year (Preferred)

Work Authorisation:

Australia (Required)

Work Location: In person

Expected Start Date: 31/09/2026

If you are enthusiastic about helping others and thrive in a fast-paced environment, we encourage you to apply! Please submit your resume and cover letter to ••••@respiratoryservice.com