Why IFYS

At IFYS, we’re committed to creating a supportive environment where both our clients and staff feel valued, empowered, and inspired.

We believe our people are our greatest strength. That’s why we continually assess and invest in staff wellbeing through initiatives like the Sanctuary Model of Care, which promotes emotional, social, and physical wellness across our organisation.

About the opportunity

IFYS Accommodation Services has an exciting opportunity for a Senior Therapeutic Case Worker to join the team at our Maroochydore Youth Crisis Accommodation program. This is a longstanding and supportive team with some staff holding 20 years of experience within the program.

The Youth Crisis Accommodation program provides young people aged 16 to 25 experiencing homelessness with access to support for a 3-month duration.

Our ideal candidate will possess a strong client-centred practice framework, have sound knowledge of local services and resources, and experience conducting intake assessments and delivering case management.

What’s on offer?

• Permanent part-time employment located in Maroochydore
• Minimum 55 hours per fortnight - see roster details below
• $88,000 per annum pro rata + superannuation – IFYS is committed to gender pay equity
• Part-time hourly equivalent $44.58 + applicable penalty rates
• Excellent not-for-profit salary packaging options (package up to $15,900 FBT year)
• Paid in-house training opportunities including Therapeutic Crisis Intervention, Preventing Child Sexual Exploitation and Sanctuary Model training
• Annual $250 personal well being reimbursement benefit towards eligible activities
• Free access to the CALM Premium App + Flight Centre personal travel discounts
• Access to the Employee Assistance Program (EAP)

Key responsibilities

• Engage with young people and ensure a safe and therapeutic environment
• Conduct intake and initial assessments with young people requesting accommodation and support in alignment with guidelines
• Create individualised support plans with young people to meet their needs and goals
• Assist young people to develop new living skills and participate in the community of their choice
• Ensure the maintenance and cleanliness of all aspects of the shelter to a high standard
• Completing a range of administrative tasks in a timely manner

Requirements for the role

• Experience working with people exhibiting challenging behaviours and complex needs or an understanding of the impacts of trauma on a young person's life
• A go-getter attitude with the ability to adapt to changing situations and remain calm in the face of a crisis
• Excellent communication skills and the ability to build rapport quickly, especially with young people
• Flexibility with hours of work and available nights and weekends over a rotating roster
• Qualifications in or currently studying Youth work, Mental Health, Community Services, Human Services or Social Work highly desirable

Must hold or be willing to obtain if successful

• Valid Queensland driver's license with no restrictions
• QLD Working with Children Check (Paid Blue Card)
• Licensed Care Suitability Check (LCS2)
• National Crime Check (A new check will be completed through IFYS systems)
• Ability to provide two recent line manager references (including your current employer)

We are an inclusive workplace that celebrates diversity and difference in our communities. We encourage applications from individuals who identify as Aboriginal or Torres Strait Islander.

Roster information

Sleepover shift: 4:30pm to 8:30am, Day shift: 8:00am to 5:00pm

Week 1- Friday, Saturday and Sunday sleepover shifts

Week 2- Wednesday sleepover, Saturday and Sunday day shifts

Week 3- Monday, Tuesday, Thursday sleepover shifts

Week 4- Monday, Tuesday, Wednesday, Thursday day shifts

Applications close 5pm, Friday the 10th of July

If you would like further information on this role, please email [email protected] or call (07) •••• •000 and ask to speak to Danielle in the Recruitment Team.