Unique Casual opportunity leading international student group tours

Availability required September to December 2026

Hands-on, field-based role showcasing SE QLD, with no two days the same

About This Opportunity
Step into a vibrant, people-first environment where you will help shape meaningful student experiences at UQ College. As a Senior Group (Tour) Leader, you will provide operational oversight and coordination of off-campus UQ College excursions and events. Working within a collaborative and inclusive team, you will play a pivotal role in creating safe, welcoming, and memorable experiences while representing UQ College with professionalism and enthusiasm.

You will be responsible for the delivery of multi-day programs involving medium to large groups (30–100 participants), ensuring safety, compliance, and high-quality program outcomes. The position supervises Group Leaders and Student Guides, supporting effective team performance, clear communication, delivery of group program, and the consistent application of UQ College standards across all activities.

This is a casual, hands-on, field-based position with specific scheduled dates required to be worked between September and December 2026. Evening and weekend work is also required in line with program schedules.

Key responsibilities will include:

Provide operational oversight of the execution of all group programs, including multi‑day trips and high-volume activities.

Represent UQ College professionally in all interactions with students, clients, internal staff, and external providers.

Oversee and support staff across Student Guide and Group Leader positions, ensuring compliance with employment conditions and program expectations.

Coordinate and manage communication across departments, partner organisations, and external providers.

Ensure all activities meet safety, compliance, and cultural engagement standards as outlined in relevant Risk Assessments.

Assign duties to staff, monitor performance, and ensure accountability in program delivery.

Handle escalations and resolve incidents, ensuring proper documentation and reporting; escalate matters to the Program Services Coordinator or Senior Manager where required.

Provide leadership in monitoring group behaviour, welfare, and safety for all program participants.

Contribute to maintaining the image and reputation of UQC through professional, high-quality service delivery.

Undertake Student Guide and Group Leader duties as required, with responsibility for oversight and coordination.

Undertake other duties as directed by the position supervisor.

Mandatory requirements of the role:

Must have a current Working with Children Check clearance (blue card) issued by Blue Card Services (or eligibility to obtain prior to commencement).

Must hold and maintain current First Aid and Cardiopulmonary Resuscitation (CPR) certification (or ability to obtain prior to commencement).

Other

Comply with legislation and University policy relevant to the duties undertaken, including but not exclusive to:

The UQC Staff Code of Conduct and the University’s Code of Conduct.

Requirements of the Queensland occupational health and safety (OH&S) legislation and related OH&S responsibilities and procedures developed by UQC and the University

Requirements of the Education Services for Overseas Students Act 2000, the National Code of Practice for Providers of Education and Training to Overseas Students 2018 and associated legislation, and related responsibilities and procedures developed by the University.

A valid Blue Card – Queensland’s Working with Children Check (or approved exemption) is required for this position. All staff are expected to treat students and participants, including young learners, with respect and understanding and to always address their concerns. Staff must be familiar with UQC’s child and youth policies which support the safety and wellbeing of children and young people in our care.

The adoption of sustainable practices in all work activities and compliance with associated legislation and related University sustainability responsibilities and procedures.

Staff in this position may be required to wear UQC uniform

About UQ College

UQ College Limited is a wholly owned subsidiary company and Registered Training Organisation (RTO) for the University of Queensland (UQ). UQ College provides domestic and international students with access to further and higher education through a range of pathway programs. These include English language, Foundation, Tertiary Preparation, and Bridging Programs, plus Vocational Education and Training (VET) programs.

UQ College prides itself on its carefully selected teaching and support staff, with all programs delivered and supported by specialist teams with extensive experience and industry connections. We aim to provide well-resourced teaching and learning environments and rewarding experiences that lead to excellent outcomes for our staff and students. Staff work collaboratively to create innovative strategies to support high-quality student learning, and the learning support necessary to enable students to overcome obstacles and succeed in their studies.

For more information, visit https://www.uqcollege.uq.edu.au/

About You

You are an organised, adaptable and people-focused professional who thrives in dynamic, student-facing environments. With a passion for intercultural engagement and delivering exceptional experiences, you bring confidence, initiative and a strong sense of responsibility.

You will also bring:

Substantial experience as a Group Leader or demonstrated transferable skills providing equivalent leadership capability.

Demonstrated experience leading medium to large groups (30–100 participants) in excursion, tour, or event-based programs.

Proven ability to supervise and support staff, allocate tasks, and ensure accountability in operational settings.

Strong organisational and logistical coordination skills, including experience supporting or managing multi-day programs.

Excellent interpersonal and communication skills, with experience working with diverse student groups in an international education or similar environment.

Demonstrated cross-cultural awareness and the ability to work effectively with international student cohorts and key stakeholders.

Ability to manage competing priorities, work under pressure, and adapt to changing circumstances.

Demonstrated initiative and the ability to work independently and as part of a team.

Desirable

Fluency in Japanese

Appointment to this role is subject to the successful completion of relevant pre-employment checks, which may include verification of the right to work in Australia, qualifications, criminal history checks, and other role-specific requirements such as Blue Card checks. This may also include checks relating to gender-based violence matters or other integrity and conduct requirements.

You must maintain unrestricted work rights in Australia for the duration of this appointment to apply. Employer sponsored work rights are not available for this appointment.

Questions?

For more information about this opportunity, please contact Iris Henig - i.h••••@uqcollege.uq.edu.au

For application inquiries, please reach out to the Talent Acquisition team at tal•••@uqcollege.uq.edu.au, stating the job reference number (below) in the subject line.

Want to Apply?

We welcome applications from all individuals and are committed to an inclusive and accessible recruitment process. To be considered, please apply via SEEK and ensure you upload:

Resume

A cover letter summarising how your background aligns with the 'About You' section

Our strength as an institution lies in our diverse colleagues. We're dedicated to equity, diversity, and inclusion, fostering an environment that mirrors our wider community. We're committed to attracting, retaining, and promoting diverse talent, particularly from Australia’s First Nations Peoples. If you require an alternative method to submit your application due to accessibility needs or personal circumstances, please contact tal•••@uqcollege.uq.edu.au.

Other Information

UQ College is committed to a fair, equitable and inclusive selection process, which recognises that some applicants may face additional barriers and challenges which have impacted and/or continue to impact their career trajectory. Candidates who don’t meet all criteria are encouraged to apply and demonstrate their potential.

Applications close 12 July 2026; applications received after this date may not progress

Please note applications will be reviewed as received. Candidates may be contacted and interviewed prior to the job closing date. We encourage candidates to apply as soon as possible. UQ College reserves the right to close this application process early.