Our client is a leading Australian retailer and has recently had a position open for an experienced State Manager to lead and oversee its New South Wales operations.

This appointment offers the opportunity to take ownership of a well-established and high-performing region, with a mandate to further strengthen operational performance and support continued national expansion.

This is a senior leadership role suited to an individual who can balance strategic oversight with hands-on operational leadership across a multi-site environment.

The Role

Reporting to senior leadership, this position is responsible for the overall operational and commercial performance of multiple locations across NSW, including retail showrooms, commercial sales activity, and supporting warehouse operations.

You will work closely with site leadership teams to drive consistency, improve performance outcomes, and ensure a high standard of customer experience across all areas of the business. A key focus will be on leadership capability, operational discipline, and sustainable sales growth.

Remuneration & Benefits

Competitive base salary with uncapped performance incentives

Flexible working arrangements

Limited weekend work required beyond initial onboarding phase

Company laptop provided

Long-term career progression within a growing national organisation

Core Responsibilities

Lead and support site management teams to deliver consistent operational standards and commercial outcomes

Drive revenue growth and profitability through execution of state-wide initiatives

Ensure high standards of store presentation, stock availability, and operational compliance

Develop and coach site leaders to enhance performance, accountability, and team capability

Oversee inventory management across retail and warehouse functions, ensuring accuracy and efficiency

Monitor financial performance, including reporting, cost control, and promotional effectiveness

Support workforce planning to align staffing structures with business requirements

Manage escalated customer issues while reinforcing ownership at site level

Lead recruitment, onboarding, and development of site leaders and sales teams

Maintain strong service standards and timely customer engagement across all channels

Ensure effective communication and alignment across geographically dispersed sites

Coordinate stock transfers and logistics between locations

Identify operational improvement opportunities and implement best practices

Contribute to broader commercial initiatives, including business development and key account opportunities

About You

Essential Experience & Capability:

Minimum 5 years’ experience in a State, Regional, or District leadership role overseeing multiple sites

Proven ability to lead, influence, and develop high-performing teams

Strong commercial acumen within a retail or multi-site operational environment

Solid understanding of stock management and warehouse-integrated retail operations

Highly developed analytical, organisational, and problem-solving skills

Excellent communication and stakeholder engagement capability

Demonstrated success in driving sales performance and customer experience outcomes

Desirable:

Exposure to the fitness, health, or gym equipment industry

Experience within large-format or bulky goods retail environments