About us:

Lync Insurance Brokers is a specialist insurance brokerage with over 60 years of combined experience across insurance broking and the strata industry. We are proud to be WA’s leading broking risk service, built on deep strata expertise and evolving to serve the wider commercial insurance market.

We work closely with strata managers, clients, and partners to deliver tailored insurance solutions and, most importantly, exceptional claims outcomes when it matters most. At Lync, relationships are at the core of what we do, whether it’s with our clients or within our team

The opportunity:

Due to continued growth, we are seeking an experienced Claims Manager to lead and further develop our claims function.

This is a hands-on leadership role, ideal for a suitably qualified claims professional who enjoys managing complex claims while also providing guidance, structure and direction to a growing team. You’ll have real influence over how claims are managed and how our service continues to evolve.

What we are offering

Competitive salary package aligned to your experience

A genuine leadership opportunity with ownership and influence

Exposure to complex strata and commercial claims

Hybrid / flexible working options available following your successful probation

A supportive and collaborative team environment

Your role and impact:

Manage and oversee a portfolio of complex strata and general business claims

Act as an escalation point for sensitive or complex claims

Provide leadership, guidance and day to day support to the claims team

Drive timely, professional and client focused claims outcomes

Identify and implement opportunities to improve claims processes and service delivery

Build strong relationships with clients, insurers, loss adjusters, builders and other stakeholders

About you:

Tier 1 Insurance Broking accreditation preferred (or working towards accreditation)

Proven experience in insurance claims management (strata experience highly regarded)

Strong understanding of the end-to-end claims lifecycle and insurer processes

Excellent written and verbal communication skills

The ability to manage competing priorities and complex situations

Leadership experience, or the readiness to step into a leadership role

A proactive, solutions-focused approach.

Applying

If this sounds like the right opportunity for you, we’d love to hear from you. Click 'apply' or contact Employii HR directly via emp•••••@employii.com.au to request a copy of the position description.

Lync Insurance Brokers Pty Ltd is an equal opportunity employer committed to building a diverse and inclusive workplace.