Reception and Administration Support:

Job Scope:

· Provide professional front desk and customer service support to visitors, parents, students, and staff.

· Manage calls, emails, reception, mail, courier services, and deliveries.

· Maintain student, parent, and staff records, filing systems, and administrative documents.

· Assist students requiring basic support, including basic first aid and contacting parents when necessary.

· Support student registration, enrolment, forms, and applications.

· Coordinate meeting room and bus bookings.

· Manage supplies, stationery, uniforms, first aid items, pantry supplies, and inventory.

· Support school events, meetings, and programmes.

· Monitor visitor registration and entry/exit procedures and report security or safety concerns.

· Liaise with vendors, contractors, teachers, department heads, and school leaders.

· Coordinate printing requests, delivery verification, and distribution of materials.

· Perform data entry, basic reporting, surveys, and administrative projects.

· Carry out other duties assigned by the School Leader or Operations/Administration Manager.

Qualification:

• GCE 'O' Level, relevant Office Skills Certificate, or equivalent qualification.

• Shall have at least 3 years of relevant experience as a receptionist or in a front desk/administrative support role, preferably in a school or educational institution.

• Customer service-oriented with good interpersonal and communication skills.

• Proficient in Microsoft Office applications and the use of IT systems.

• Must possess a valid Standard First Aid Certificate at the time of appointment, or obtain the certification no later than one month before the commencement of their appointment.