Automotive Accident Claims Executive
Vin's Automotive Group
Posted 25 days ago
Drive Your Career Forward with Vin’s Automotive Group – Now Hiring: Claims Executive
Are you detail-oriented, customer-focused, and passionate about delivering excellent service?
Vin’s Automotive Group, a publicly listed company on the SGX Catalist Board, is seeking a dedicated Automotive Accident Claims Executive to join our growing team.
Be part of a brand that values continuous improvement, innovation, and teamwork — and accelerate your career with us.
Why Choose Vin’s Automotive Group?
📈 Shape Customer Experience
Play a key role in assisting clients with insurance claims, ensuring a smooth and professional journey throughout the claims process.
📈 Career Development in a Public Listed Company (SGX Catalist Board)
Gain structured career pathways, exposure to cross-departmental projects, and opportunities to grow into senior executive and leadership roles.
🚗 Exclusive Employee Perks
Enjoy staff-only benefits including preferential rates on vehicles, insurance, and servicing.
🧠 Structured Training & Mentorship
Receive guidance from experienced managers and continuous learning opportunities to sharpen your professional expertise.
Working Hours
6-day work week (Including weekends)
Monday to Friday: 8.45am – 5.45pm (Including 1 hour lunch break)
Saturday: 8.45am – 4.00pm (Including 1 hour lunch break)
About the Role
As an Automotive Accident Claims Executive, you will be responsible for supporting customers through their accident claims process, ensuring accurate documentation, efficient communication, and compliance with insurance standards. This is an excellent opportunity to apply your knowledge in the automotive or insurance industry within a reputable and growing company.
What You’ll Be Doing
Assist clients with motor accident reporting and documentation.
Advise customers on claims procedures, repair processes, and required documentation.
Follow up with workshops on repair status and update clients accordingly.
Monitor claim progress and keep customers informed on repair and claim status.
Ensure all required claim documents are submitted accurately and promptly.
Manage customer queries at the reception counter or via phone/email professionally.
Maintain proper records of claims cases, documentation, and correspondence.
Ensure compliance with insurance regulatory standards.
Support administrative tasks and reporting related to claims management.
Perform other ad-hoc duties assigned by the department head.
What We’re Looking For
Min. 1–2 years of relevant experience in motor insurance claims or automotive industry preferred.
Excellent communication and interpersonal skills.
Strong organizational and multitasking abilities.
Proficient in MS Office and basic computer applications.
Willingness to work flexible hours, including weekends.
Comfortable with a 6-day work week.
What We Offer
At Vin’s Automotive Group, we are committed to providing a supportive and rewarding environment with:
Generous annual leave & flexible arrangements
Birthday, matrimonial, and compassionate leave
Comprehensive group hospitalization benefits
Employee discounts on car rental and trading
Daily lunch provided
Dental claims
Annual performance-based bonus
Collaborative and inclusive company culture
About Us
Vin's Automotive Group is a leading provider of automotive sales, services, and solutions in Singapore. With over 38 years of industry experience, we are recognized for our commitment to excellence, innovation, and customer satisfaction. Our dedicated team is focused on driving the future of the automotive industry and delivering exceptional experiences to our customers.
📩 Apply now to join our team and take your career to the next level!
About Vin's Automotive Group
Vin's Automotive Group is Singapore’s premier one-stop automotive solutions hub. Our main office is based at Midview City, complemented by our flagship showroom at Midview City, showrooms at REVV in Jurong and OneKA @ Macpherson. Our car workshops are located in Sin Ming Autocity. We also operate an additional office and workshop at Carros Centre
Our Team
At VAuG, our dynamic and driven team is our greatest asset. We believe that people are our most important resource, placing the right individuals in the right roles and investing in their growth through ongoing training and development. Our dream is to create a workplace where team members can achieve their professional aspirations.