Security Officer - Victoria Point
Trident Services Australia
Posted 19 days ago
Security Officer – Victoria Point Shopping Centre (Part-Time)
We are seeking professional and customer-focused Part-Time Retail Security Officers to join our team at Victoria Point Shopping Centre, a busy and community-focused retail destination.
This is an excellent opportunity to secure consistent part-time hours within a fast-paced retail environment while building your career with one of Australia's leading security providers.
Available Part-Time Roster
Thursday: 4:00 pm – 11:00 pm
Friday: 4:00 pm – 10:00 pm
Saturday: 11:00 am – 5:00 pm
About the Role
As a Security Officer, you will play a key role in maintaining a safe, secure, and welcoming environment for retailers, customers, and centre management. You will provide exceptional customer service while responding professionally to incidents and supporting the day-to-day security operations of the centre.
Key Responsibilities
Deliver friendly and professional customer service.
Maintain a visible security presence to deter theft and anti-social behaviour.
Conduct regular foot patrols throughout the shopping centre.
Monitor CCTV and respond to suspicious activity.
Respond to incidents, emergencies, and medical situations.
Provide First Aid and CPR when required.
Monitor access to restricted areas, including loading docks.
Resolve conflict using effective communication and de-escalation techniques.
Complete accurate incident reports and security documentation.
About You
To be successful in this role, you will have:
Current Queensland Security Licence with Crowd Control function.
Current First Aid and CPR certification.
Excellent communication and customer service skills.
A professional presentation and strong personal integrity.
Availability to work the advertised roster.
A reliable, proactive, and team-oriented approach.
Previous retail or customer-facing security experience (preferred).
What We Offer
Stable part-time employment at a single retail location.
Consistent rostered hours.
Opportunities for long-term career progression.
Paid training and ongoing professional development.
Full professional uniform provided.
Supportive team culture with an industry-leading employer.
About Trident Services Australia
Trident Services Australia is a certified provider of integrated security, cleaning, and customer service solutions across retail centres, airports, and commercial facilities nationwide. We are committed to delivering exceptional service while investing in our people and creating rewarding career opportunities.
We encourage applications from Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse backgrounds, people with disability, and members of the LGBTIQ+ community.
About Trident Services Australia
Trident Services has grown from a specialised guarding and patrol operative, into the well-known, trusted, professional security and cleaning services provider it is today. We are proudly 100 per cent privately and Australian owned, employing over 2500 staff across more than 45 sites throughout QLD, NSW, Victoria, and the NT. At Trident, we are driven by our values of teamwork, sustainability, and authenticity. We pride ourselves on our inclusive culture where we work hard to support personal growth, develop skills, and offer guidance to help individuals reach their goals. We actively encourage candidates who are Aboriginal and/or Torres Strait Islanders or LGBTQIA+ to apply.