About us

Authentic Security is an Australian owned and operated business that commenced operations in 2007. We have working depots in the key Sydney, Brisbane and Melbourne markets and a contractor network nationally to facilitate our customer requirements.

We are looking for a talented individual to join our team and help us with the next chapter in our business journey.

POSITION OVERVIEW

The Cash Supervisor is responsible for the overall efficient and effective performance of the branch (exclusive of road operations)This Role works in with the Cash Room manager to ensure the smooth operations of the QLD depot.

(This description is subject to change to keep in line with company growth)

PRIMARY DUTIES & RESPONSIBILITIES

Duties and expectations include, but not limited to:

Efficient rostering of staff considering award conditions

Delivery of customer requirements

Adherence to branch insurance limits

Integrity of cash and company assets

Overall balancing of the branch daily (Note and Coin)

Adherence to data entry requirements (reconciliation, inclusive of foreign Exchange and Banking)

Adherence to all Authentic policies and procedures

Monitors and oversees movement of notes and coin within the branch – Pool Movement

Completes daily branch balance and submits report in a timely manner – Lodgements.

Review cash levels and forecast branch requirements to meet customer expectations.

Ensures daily completion of vault reconciliation to required data.

Drive a collaborative nature with all staff, inclusive supervisors, Line managers and direct reports.

Ensuring communication is always of a respectful manner and tone with all staff.

Participation in regular team meetings, assisting in facilitating feedback from staff.

Ensures adherence to security procedures and security measures.

Ensures adherence to internal and external audit requirements.

Compliance with statutory, legislative, and licensing requirements, including EO (Equal Opportunity), WHS (Workplace Health & Safety) and security.

Ensures proper recording, management, and resolution of customer discrepancies, Inclusive of customer queries when required.

Monitors performance of Cash and Coin Processors.

Effective and timely communication and reporting to management when concerning discrepancies and non-compliance.

Oversee all onboarding staff to ensure that the training provided is aligned with business policies and procedures.

QUALIFICATIONS AND EXPERIENCE

Previous experience in CIT or high cash usage industries

Demonstrated ability to lead teams.

Advanced literacy and numeracy skills

Data entry/computer skills

Ability to meet deadlines.

Work well under pressure.

Good interpersonal and communication skills

Accuracy and attention to detail

Ability to work well in a team environment or autonomous as required.

High level of honesty and integrity

This role does require flexibility with hours, to ensure work life balance for all parties.

Only shortlisted candidates will be contacted. Please note you will be required to undertake a Police Check and Credit Check to be considered for this position.