About the role

We are seeking a motivated and detail oriented Accounts Receivable and Accounts Payable Officer to join our Finance team on a full time basis.

This is a great opportunity for someone with strong accounts experience, particularly in debt collection, who enjoys working in a busy and fast paced environment. Experience in the construction industry will be highly regarded.

You will be responsible for managing both Accounts Payable and Accounts Receivable functions, ensuring accurate processing, reconciliation and follow up of accounts.

This is a hands on, office based and phone based role. A significant part of the Accounts Receivable function involves contacting customers about overdue accounts, explaining balances, resolving account queries and negotiating payment arrangements.

You will need to be comfortable picking up the phone, managing challenging conversations and following matters through to resolution while remaining professional and respectful. and general finance administration.

Key responsibilities

Manage the accounts receivable ledger and debtor accounts

Make regular outbound calls to customers regarding overdue balances

Explain account information and resolve invoice or payment queries

Negotiate and monitor payment arrangements in line with company policy

Allocate customer payments and reconcile remittances

Prepare weekly aged debtor reports

Conduct credit checks and establish new debtor accounts

Maintain accurate notes, records and follow up dates

Liaise with external collection agencies when required

Assist with legal recovery files and audit requirements

About you

At least two years' recent experience in commercial accounts receivable or credit control

Proven experience collecting overdue debts by phone

A clear, confident and professional telephone manner

The ability to be readily understood by customers and explain financial information clearly

Confidence managing objections and difficult payment conversations

Strong listening, negotiation and problem solving skills

Accurate written communication and account note recording

Excellent attention to detail and follow through

Good working knowledge of Microsoft Excel and Word

Experience using accounting or ERP software

Benefits

A stable, permanent full time position

An established business with a consistent customer base

A supportive Finance Manager and team environment

A practical role with clear responsibility and ownership

Competitive remuneration based on experience

Convenient Fairfield location