About us
We are a leading edge – state-of-the-art multi-disciplinary practice. Which consists of Surgeons, Physiotherapists, and Psychiatrist. The Surgeons provide Obstetrics and Gynae services to our patients. Our practice needs to be seen to be believed – it is simply amazing. Bright and light and modern, a great warm inviting atmosphere. We have a staggered roster system, allowing you to start late or early and finish late or early – to miss the traffic/pick ups/drop offs/gym sessions. We have a great team environment. Our clinicians are engaging and amiable, making it a pleasure to come to work.

About you
We are looking for a professionally presented dedicated and hard-working Medical Receptionist/Secretary who would love to support our Practice and Admin team and to be part of a growing and enthusiastic team. You will bring your strong communication skills and multi-tasking skills to be part of our awesome team.

We are happy to consider candidates from GP/Physician background and Reception/strong administration experience from any industry who are willing to upskill to become a Surgical Medical Receptionist. No day is the same in this role, with lots of variety, where you can utilise your amazing people skills and develop your administrative and secretarial skills.

This role includes the following:

Busy reception assisting our Surgeons and Allied Health practitioners – reporting to the Principal Surgeon and our lovely Practice Manager

Amazing established work environment (modern bright light rooms) with a fantastic team

Be upskilled and trained in Xestro Medical Software (if you already have experience that would be amazing)

Uploading referrals/reports/images to patient files before consults

Consulting billing

Theatre billing, booking and quoting (training in time can be provided)

What you would bring to the team:

Warm engaging people centric personality

Strong communicator who loves following process

Experience performing well in a very busy environment

Skills in multi-tasking and prioritising needs of multiple people at once

Customer service skills (telephone included) that are exceptional including managing consulting sessions and meet and greet

IT savvy, with skills to troubleshoot if needed

Medical Typing

Experience in managing a consulting session and uploading referrals and results to patient files and opening and closing the rooms (or training can be provided)

To be successful you will be/have:

Unflappable and calm when dealing with many tasks at one time

Flexible mindset, willing to think outside the square – love innovation and efficiency

Impeccably presented, which would include verbally, in person, and in writing

Have strong attention to detail and a passion for excellent patient care

A ‘can do’ attitude that will exceed expectations

Pride yourself on your punctuality

Customer service skills that are exceptional (this cannot be overstated)

Excellent organisational skills and work ethic

Outstanding interpersonal skills and good initiative

Hours/days:

Early starts/early finishes and late starts/late finishes, over a rotating roster, or to fit your personal/family requirements. Full time - 38 hours per week, which could be over 4 or 5 days per week

Also hiring for part time, please see under the part time section.

We also ask that you can be flexible to adjust your rostered hours from time to time for the needs of the practice, when another staff member is on leave or switching shifts.

Payrate:

$30-38.00 per hour plus super (dependent on skillset and experience)

*Please note, the hourly rate for the successful candidate will be contingent upon factors such as relevant experience, required upskilling and any necessary training. The listed rate is intended as a general guide and may be adjusted in accordance with these criteria.

If this sounds like a role that matches you, and you have the skills/experience required, we’d love to hear from you. Please upload your resume and cover letter and quote ref: 1090

The successful applicant is required to have full working rights in Australia and may be asked for relevant documentation during the recruitment process. Please note that a Vevo Check to verify your Australian Working Rights will be undertaken and is part of the application process for this role.

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