Admin Assistant

Job Scope:

General Administration

• Assist in the counting / sorting / packing / distribution of brochures or leaflets/items to the teachers and students.

• Assist in the dissemination of information: school circulars, parents’ messages.

• Inventory management of spare uniforms and first aid items.

• Assist with the updating of Organisational Chart when new staff joins, or resigning staff leaves.

• Assist with updating the attendance system on a daily basis, using the IT-enabled system of attendance tracking.

• Any other duties assigned by School Leaders, Administrative Managers (AM) or Operation Managers (OM), including supporting school key personnel as assigned by the AM.

Reception

• Cover front desk customer service duties for Primary School and MOE Kindergarten.

• Answer phone calls, attend to walk-in visitors, takes messages, responds to enquiries and provide general useful information (in a dynamic environment where high calls volume can be expected during peak hours).

• Maintain customer related information when required, eg phone log.

• Communicate with teachers regarding parents’ feedback/ messages from phone calls or walk-in parents.

• Handle daily varied demands and queries from parents/ students/ vendors/ staff etc.

• Render first level assistance to walk-in students’ needs including attending to sick and injured students, early dismissals. To escalate such cases to other colleagues in the office immediately if it is beyond superficial cases of injuries.

• Handle/ support situation when student(s) vomited and soiled their clothes.

• Assist students in times of need, e.g. handling lost & found items, change of uniform, contacting teacher/ parent, locating classroom.

• Assist in receiving of goods and incoming mails.

• Maintain tidiness of the reception area at all times.

Requirement:

Experience:

• 3 years of working experience as administrative role (based on exact years of experience eg. 7.5 years of experience will be regarded as 7 years).

Qualification:

• 3 GCE “N” Level Passes including English and Mother Tongue language.