Technical Specialist
NovogeneAIT Genomics Singapore Pte Ltd
Posted 24 days ago
About the role
Responsible for providing technical expertise and support to our sales team, including product demonstrations, technical presentations, and customer consultations. This role involves working closely with customers to understand their needs and provide solutions that meet their requirements.
Key responsibilities
Collaborate with the sales team to understand customer needs and develop solutions that meet those needs
Provide technical expertise and support throughout the sales process, including product demonstrations, technical presentations, and customer consultations
Ensure timely creation of quotations on SFDC, follow up on purchase order and creation of SIF in CMS/CSS
Provide technical support and troubleshooting for customers, both remotely and on-site as needed
Develop and maintain a deep understanding of the company's products and services (up-to-date knowledge of industry trends and emerging technologies)
Work closely with product team to ensure a thorough understanding of product capabilities and limitations
Participate in trade shows, conferences, and other industry events as needed
Provide training and support to sales team members
About you
Bachelor's degree in a relevant field (e.g., biology, molecular, biotechnology)
Minimum of 2 years of experience in local academic research area, a focus on NGS products and services will be a plus
Strong understanding of NGS technology and the life sciences market
Ability to understand complex technical concepts and explain them in a clear and concise manner
Excellent communication and interpersonal skills
Strong problem-solving and analytical skills
Ability to work independently and as part of a team
About NovogeneAIT Genomics Singapore Pte Ltd
We aspire to advance genomics for the future of human health, as we innovate, provide dedicated services and our expertise to help Scientists and Researchers move rapidly and effectively in the endeavours.
Novogene AMEA (Asia Pacific, Middle-East and Africa) oversees a dynamic and diverse local operations in Japan, Hong Kong, Australia, India and Singapore (NovogeneAIT) as well as across the region through our network of local partners. NovogeneAIT is located in Singapore with a laboratory specialised in providing Next Generation Sequencing services and we also support various corporate functions across AMEA regions.
Employees are an asset to the organization and we recognize the uniqueness of every individual. We value an inclusive and diversified workplace culture to foster an innovative, collaborative and high-energy work environment, so they can be empowered to thrive in their career. That is why your professional development matters to us here at Novogene AMEA. We aim to equip our employees with a career that can best bring out themselves.
Are you ready for your next career step and join the team that advances genomics for the future of human health?