Legal Receptionist – Family Law

The opportunity

Eliza Legal is seeking a warm, professional and highly organised Legal Receptionist to join our growing family law practice.

As the first point of contact for our clients, you will play an important role in ensuring every person who contacts our firm feels heard, supported and welcomed. This is a full-time, office-based position with genuine opportunities for career progression for the right candidate.

The role will be based at either our Mount Eliza or Mordialloc office, with flexibility to work from either location depending on the operational needs of the business.

About Eliza Legal

Eliza Legal is a female-led family law firm supporting clients through separation, parenting, property and other significant life changes.

We understand that contacting a family lawyer can be difficult. Our team combines clear, practical legal advice with empathy and professionalism, and we are looking for someone who shares those values.

The role

Your responsibilities will include:

Welcoming clients and visitors to the office

Answering and directing telephone calls with warmth and professionalism

Responding to general email and website enquiries

Managing appointments, diaries and meeting rooms

Completing new-client intake and conflict-checking processes

Opening, maintaining and closing electronic and physical files

Preparing correspondence and assisting with document formatting

Scanning, filing, photocopying and managing incoming and outgoing mail

Preparing eBriefs

Collating and indexing disclosure documentation

Liaising with barrister's clerks

Processing payments and providing general administrative support

Maintaining a professional, organised and welcoming reception area

Supporting our lawyers, paralegals and practice-management team as required

Handling confidential and sensitive information with care and discretion

About you

You will be well suited to this role if you:

Have excellent written and verbal communication skills

Present professionally and have a warm, calm telephone manner

Are empathetic and comfortable assisting people experiencing difficult circumstances

Are reliable, punctual and highly organised

Have strong attention to detail

Can manage competing priorities in a busy professional environment

Are confident using Microsoft Office and able to learn new systems including Smokeball and eBrief

Understand the importance of confidentiality

Enjoy working collaboratively as part of a close-knit team

Are willing and able to work from both Mount Eliza and Mordialloc when required

Previous experience in legal reception, administration or professional services will be highly regarded.

University students are welcome to apply

University students with a genuine interest in family law are encouraged to apply. However, applicants must be available to work the position’s full-time hours of 9.00 am to 5.00 pm, Monday to Friday.

This is not a part-time or casual role, and the working hours cannot be structured around a university timetable.

For someone seeking to build a long-term career in family law, the position offers valuable exposure to a highly regarded family law practice and the possibility of career progression within the firm.

What we offer

A welcoming and supportive team environment

Experience within a dedicated family law practice

Exposure to a broad range of family law matters

Training and support to develop your skills

The possibility of career progression for a capable and committed team member

A professional workplace across our Mount Eliza and Mordialloc offices

The opportunity to make a meaningful difference to clients during important periods in their lives

Paid birthday leave

Important requirements

This is a full-time, office-based position, working:

Monday to Friday, 9.00 am to 5.00 pm.

The successful applicant must be able to work from either the Mount Eliza or Mordialloc office, as directed and depending on business needs.

How to apply

Please submit your résumé and a cover letter outlining:

Why you are interested in joining Eliza Legal

Your relevant experience and skills

Your interest in family law

Confirmation that you are available to work full-time from 9.00 am to 5.00 pm, Monday to Friday

Confirmation that you can work from both Mount Eliza and Mordialloc, as required

Applications without a cover letter addressing the full-time hours and office-location requirements may not be considered.

Only shortlisted candidates will be successful.