Our Toowoomba office is looking for a switched-on receptionist to run the front desk. You'll be the first point of contact for our clients, on the phone and in person, so we're after someone friendly and well presented who's comfortable dealing with people.

The role is permanent and full-time, based in the office. Reception is the main game, and you'll also support the team with general administration to help keep the office running smoothly.

What you'll be doing

Answering and screening calls, taking messages and making sure every enquiry gets followed up

Greeting clients and visitors, signing them in and showing them through to the right room or person

Managing email, mail and courier deliveries, including scanning, filing and passing things on to the right people

Preparing letters and documents, plus accurate data entry and filing

Booking appointments and handling enquiries from clients, staff and the public

Making sure reception and the common areas stay tidy and presentable

About you

You've worked in reception or administration before and can show a stable work history

You know your way around office procedures and what good customer service looks like

You're well spoken, professionally presented and confident on the phone

You type well and are comfortable with technology. Jumping on a Teams call shouldn't faze you

You bring energy and a positive attitude. For us, attitude is the big one

You hold a Certificate in Business Administration, or you've picked up the equivalent through years of hands-on experience

It's a bonus if you have

Medical or legal reception experience

A start somewhere with strong training behind it. Fast paced customer service like McDonald's counts for a lot here

The team

We're a welcoming, inclusive team and everyone gets involved when it comes to wellbeing activities, celebrations and team events.

This role is covered by the Clerks - Private Sector Award 2020 [MA000002].

How to apply

Apply through SEEK with your current resume. A short cover note about your reception or front of house experience helps your application stand out. We're shortlisting as applications come in, so don't sit on it.