Clinical Care Coordinator & Community Nursing Team Leader

Nurse Next Door Melbourne Outer East

Scoresby, Melbourne VIC (Hybrid)

Category: Aged & Disability Support (Community Services & Development)

Type: Full time

Salary: $110,000 – $130,000 per year

Are you an experienced Registered Nurse and community care leader ready to shape the future of premium home care?

Nurse Next Door Melbourne Outer East is seeking an exceptional Clinical Care Coordinator and Team Leader to lead a growing team of nurses and caregivers while delivering life-changing outcomes for older Australians and people living with disability. We call this central leadership role a Care Designer.

This is an opportunity to step into a senior leadership role where you'll influence clinical standards, mentor high-performing teams, and play a key role in the growth of one of Australia's most recognised home care brands. We are looking for someone who wants to help build something, not simply maintain it.

Why You’ll Love Us & How You’ll Grow

Our people promise is simple: we want to be the engine room for YOUR career growth. We offer an award-winning culture recognised for being disruptive and innovative within the healthcare space, where we celebrate and recognise every achievement—no matter how big or small.

When you join us, you will unlock:

Career Progression Pathways: As we continue to expand across Melbourne's Outer East, this role offers significant opportunities to develop your leadership capability, influence service delivery strategy, and progress into broader operational and clinical leadership positions.

Ongoing Professional Development: Access to external training support and targeted clinical leadership development programs.

Autonomy & Balance: A hybrid work environment with significant ownership and decision-making authority over your portfolio.

Impact & Recognition: The ability to directly shape clinical outcomes, influence service growth, and participate in performance recognition programs.

The Essentials: A laptop computer, mobile phone, and access to our gorgeous, iconic pink Nurse Next Door car during work hours.

Your Next Adventure (The Role)

Reporting directly to our General Manager, you will lead a dynamic team to drive clinical excellence, safety, and happiness for our clients in their own homes.

You will lead:

A Growing Multidisciplinary Care Team: Assist in the performance management, mentoring, and development of a passionate team of caregivers and nurses.

Client Experience Improvements: Consult with potential clients on premium home care options and design tailored, meaningful care plans that foster deep relationships.

Clinical Governance, Quality & Compliance: Oversee client clinical care, maintain meticulous documentation records, and champion the high clinical standards set by Nurse Next Door.

Mission-Driven Care: Embody our core philosophies of Making Lives Better® and Happier Ageing®, enabling our clients to live fulfilling lives at home doing what they love.

Hands-On Connection: Maintain a hands-on connection with client care and provide clinical support where required to ensure continuity of service and exceptional client outcomes (5 days per week with a rotating, occasional evening/weekend on-call roster).

Who Thrives Here

The ideal person for this role is a leader first and a clinician second.

You thrive in a dynamic environment where priorities can shift quickly, and you enjoy bringing structure, calm leadership, and clinical excellence to complex situations.

You are passionate about developing people, building strong stakeholder relationships, and creating exceptional client experiences.

You take ownership, make sound decisions, and enjoy balancing clinical excellence with commercial and operational awareness.

Most importantly, you want your work to have a meaningful, lasting impact on people’s lives every single day.

What You Bring (Requirements)

Minimum of 5 years of experience as a Clinical Lead, Manager, or Team Leader within a community care environment.

Minimum of 10 years of experience as a Registered Nurse.

Current AHPRA Registration as a Registered Nurse.

Proven previous clinical leadership experience across NDIS and Aged Care sectors.

Solid, current clinical experience in wound care, catheterisation, medication management, diabetes management, and manual handling practices.

Impeccable organisation, time management, and verbal/written communication skills.

High proficiency in using mobile apps, G-Suite, and various software platforms.

Mandatory Compliance: NDIS Worker Screener (or willingness to obtain), Working With Children Check (Employee), and an up-to-date CPR & First Aid Certificate.

Our Story

Nurse Next Door is a leading home care service provider operating across Australia, Canada, and the USA. We are consistently recognised as an employer of choice because Making Lives Better® and Happier Ageing® sit at the heart of everything we do. We don't just provide care; we enable members of our ageing and disabled community to live vibrant, purposeful lives at home.

Service Area (Melbourne Outer East): Glen Waverley, Wheelers Hill, Wantirna, The Basin, Ferntree Gully, Menzies Creek, Selby, Belgrave, Tecoma, Rowville, Scoresby, Knoxfield, Tremont, Ferny Creek, Sassafras, Sherbrooke, Kallista, The Patch, Mt Dandenong, Montrose, Boronia, Bayswater, Lilydale, Mooroolbark, Kilsyth, Croydon, Heathmont, Ringwood, Warrandyte, Warranwood, Chirnside Park, Wonga Park.

Visit our web site to find out more:

https://nursenextdoor.opcentral.com.au/#/connect/jobs