About the role

This is a key office-based role supporting our plumbing operations by ensuring new plumbing jobs are accurately set up and ready to commence on site. You will be working closely with our Head Plumber to prioritise & co-ordinate work.

Key responsibilities

Setting up new job files for residential plumbing projects

Liaising with builders, supervisors, councils, Sydney Water and other authorities

Obtaining and tracking approvals, service diagrams and required documentation

Ensuring job information is complete and accurate prior to works commencing

Managing multiple jobs simultaneously with changing priorities

Following up missing or incomplete information

Maintaining organised, compliant digital and paper records

Overseeing & co-ordinating warranties

At times of peak workflow, engage other team members to help set up jobs

About you

Previous construction or trade-based administration experience

Strong attention to detail and accuracy

Confidence & patience in following up information

At times of peak workflow, the ability to work under pressure

Composure when working with demanding customers and stressed colleagues

Ability to frequently reprioritise work to suit the needs of construction

Clear written and verbal communication skills

Good organisational and time-management skills

About us

Southern Cross Plumbing is a well-established, family-owned plumbing business specialising in new residential home construction across Sydney. We work with leading project home builders and are known for quality workmanship, strong systems, and long-term relationships.

Benefits

Stable, full-time role in a respected Sydney plumbing business

Supportive and experienced team environment

Training and structured handover provided

Competitive salary based on experience