
Shift Supervisor
WesTrac
Posted 11 hours ago
Reporting to the Workshop Manager or Workshop Coordinator, the Shift Supervisor plays a critical leadership role in ensuring safe, efficient, and high‑quality maintenance operations across the MPA (Maintenance Partnership Agreement) site. You will lead a team of tradespeople and Leading Hands, drive operational excellence, and uphold WesTrac's commitment to safety, customer service, and continuous improvement.
This position is ideal for an experienced trades professional with strong supervisory capability, a passion for developing people, and the ability to deliver results in a dynamic, high‑performance environment.
Roster - 8 days on 6 days off 8 nights on 6 nights off - 12.5 hours (including unpaid meal break)
Location - Kalgoorlie Residential (will consider FIFO arrangements)
Allowances - Lucrative allowances for the role residentially (shift, housing and location allowance)
What You'll Do
Champion a safe, compliant work environment, proactively managing hazards and incidents
Lead and coordinate daily maintenance and repairs to maximise performance availability and minimise downtime
Build and maintain strong customer relationships, ensuring maintenance outcomes align with customer expectations and deliver exceptional service and reliability
Maintain high-quality standards, including contamination control and minimal rework
Provide strong team leadership through coaching, performance management, and conflict resolution
Monitor KPIs and communicate objectives, acting as a key escalation point for operational issues
Manage labour, costs, and work orders, ensuring accuracy in timesheets, AMT data, and expenditure
Support planning, forecasting, and vendor management, including invoice validation and warranty opportunities
Drive continuous improvement initiatives (CPS/MSR) to enhance efficiency and reduce costs
Ensure smooth shift handovers and collaborate closely with planning, reliability, and customer teams
What You'll Bring
Essential
Trade-qualified Plant Mechanic or Auto Electrician with 5+ years' experience
Proven supervisor with strong coaching and mentoring capability
Customer-focused mindet with a demonstrated ability to manage relationships and deliver outcomes that meet or exceed customer expectations
Solid maintenance operations knowledge with understanding of basic financials
Strong communication, stakeholder engagement, and negotiation skills
Highly organised, detail-focused, and confident working independently or in a team
Desirable
Experience within a Caterpillar dealer environment
CPS / Lean / Six Sigma (Green Belt) exposure or qualification
Cert IV in Frontline Management or Diploma of Management
Section 26 Statutory Supervisor Qualification
Our Benefits include, but are not limited to:
Financial Benefits - Paid Parental Leave & Secondary Carers Leave, Salary Sacrificing, Novated Leasing, Income Protection Insurance & more than 600 retail discounts, such as, Coles, Petbarn, Virgin, HOYTS & Crown.
Health & Wellness - Discounts with BUPA, Fitness Passport to access multiple gyms across Australia & EAP access to support you and your immediate family.
Culture & Career - Personal and Team Recognition (Made for More awards), Internal Career Progression, Training & Flexibility through our award-winning WesTrac Institute
Employee Referral Program - Opportunity to receive a referral bonus up to $5000 for applicable roles
Additional Perks - Emergency Services Leave, Defence Force Reserves Leave & Employee Share Purchase Plan opportunity.
Our Company & Commitment
With over 4,500 employees, WesTrac is one of the world's largest authorised Cat® equipment dealers, offers a wide range of mining and construction equipment and management solutions.
At WesTrac, we reflect diverse communities, celebrate our people's diversity, and create a culture where employees feel safe to be their authentic selves. We encourage applications from First Nations people, LGBTQIA+ individuals, and those from culturally diverse backgrounds. WORK180 endorsed employer for our commitment to diversity, inclusion, and equality.
Reference Number: 5397
About WesTrac
WesTrac is an equipment solutions company and one of the world's leading Caterpillar Dealerships. Operating in NSW, ACT and WA, WesTrac supply equipment solutions to thousands of customers across the mining, construction, transport, forestry, agriculture and power generation industries. At WesTrac our primary focus is our people. We know that our success is the result of more than 4,000 talented people working together to achieve amazing outcomes.