TCLH is looking for a driven and passionate HR Manager to join our team in a permanent, office-based position on the Gold Coast.

In this role, you’ll be at the heart of our people operations — delivering effective HR, driving a high-performing culture, and ensuring our team feels valued, supported, and empowered every day. You’ll work closely with our leadership team across people & culture, recruitment, training, and systems.

WHY JOIN TCLH?

Vibrant, values-driven team culture with genuine recognition programs

Permanent, office-based role on the Gold Coast — no remote uncertainty

Broad, varied HR remit across people, recruitment, and training

Work closely with Directors and senior leadership to shape the team experience

Be part of a growing organisation with long-term strategic ambitions

WHAT YOU'LL BE DOING

People & Culture

Support the development of organisational culture and staff engagement strategies

Advise management on organisational change and provide HR guidance across the team

Manage the full HR lifecycle, ensuring compliance with external standards and best practice

Interpret and apply award entitlements, EDO conditions, the Fair Work Act and related legislation

Conduct remuneration benchmarking and advise on allowances and equity strategies

Develop and maintain employment-related policies and procedures

Support WHS compliance obligations in coordination with National Operations

Administer and coordinate the TCLH Rockstar Recognition & Reward Program

Champion our core company values — in everything we do at TCLH

Recruitment

Oversee and support recruitment requirements across the organisation

Closely manage recruitment of office-based staff

Partner with the recruitment manager on retention, onboarding/offboarding, and talent acquisition strategies

Training & Development

Identify training needs through job analysis, appraisals and consultation

Manage the TCLH Training Matrix and Field Induction Matrix

Design and deliver training programs, inductions, and e-learning via our Academy platform

Coordinate TCLH Masterclasses for professional development days

Evaluate training effectiveness and ensure programs remain cost-effective

Keep up to date with developments in e-learning and new methodologies

WHAT WE ARE LOOKING FOR

Tertiary qualification or Diploma in Human Resources Management

Relevant experience in human resources or a related discipline

Demonstrated management and organisational skills

Experience in collaborative and consultative processes at a professional level

Ability to work flexibly in a complex, multi-stakeholder environment

Confident executing strategies in consultation with leadership and management teams

Strong time management with ability to meet deadlines and deliver outcomes

Experience of utilising Tanda as a HR platform will be of significant advantage

At TCLH, a proudly Australian-owned and multi-award winning company, we are redefining remote hospitality by crafting unforgettable experiences that has set the standard for excellence across industries such as Mining, Offshore and Onshore Oil & Gas, Defence, Exploration, Marine Vessels, Construction and Civil. If you are a skilled and qualified chef with a passion for exceptional service, we invite you to apply and join a team that values your commitment, hard work, and dedication to shaping the future of remote hospitality.