Building Manager – Premium Residential & Mixed-Use Developments | Sydney CBD, NSW

About the Role

T&M Management Services is seeking an experienced, highly motivated and proactive Building Manager to join our growing team, managing premium residential and mixed-use developments.

This is a rare opportunity to play a key role in the successful operation and long-term performance of high-quality assets, including newly completed luxury developments. You will be involved in all aspects of building operations, from day-to-day management and stakeholder engagement through to mobilisation, operational setup and defect management.

As the Building Manager, you will oversee the day-to-day operations of premium residential and mixed-use developments, ensuring exceptional service delivery to residents, owners, committees and stakeholders. You will be responsible for building operations, compliance, contractor management, defect resolution, resident engagement and delivering a premium customer experience.

This role is ideal for an experienced Building or Facilities Manager who thrives in high-end environments and takes pride in delivering operational excellence.

Key Responsibilities

Building Operations & Facilities Management

Manage all day-to-day building operations, ensuring assets are maintained to the highest possible standard

Oversee maintenance, repairs and general upkeep of common areas, plant, equipment and shared facilities

Conduct regular building inspections to identify maintenance issues, safety risks and improvement opportunities

Coordinate preventative and reactive maintenance programmes

Maintain all building records, service documentation, warranties and compliance registers

New Development Mobilisation & Setup

Assist with the mobilisation and operational setup of newly completed premium residential and mixed-use developments

Establish building management systems, procedures, operational workflows and service standards

Support resident onboarding and settlement activities to ensure a smooth transition into occupation

Coordinate contractor onboarding, inductions and site familiarisation

Assist in implementing building policies, operational procedures and resident communication frameworks

Defect Management & Builder Liaison

Manage defect identification, logging, tracking and resolution during the defects liability period

Liaise closely with builders, developers, consultants and subcontractors to ensure defects are rectified efficiently

Conduct inspections of reported defects and common property issues

Maintain accurate defect registers and provide regular reporting to stakeholders

Escalate unresolved defects where required and ensure accountability for timely completion

Contractor & Stakeholder Management

Manage contractor and supplier relationships to ensure quality workmanship and value for money

Monitor contractor performance and service delivery standards

Liaise with owners corporations, strata committees, developers and residents

Attend committee meetings and provide clear reporting on building performance, risks and recommendations

Compliance, Safety & Risk Management

Ensure compliance with all relevant legislation, WHS requirements, codes and regulations

Oversee essential services compliance and statutory testing requirements

Manage site safety protocols, access control systems and security arrangements

Coordinate emergency response procedures and maintain detailed incident records

Financial & Administrative Management

Assist in budget management and expenditure monitoring

Review quotations and ensure cost-effective procurement of services

Prepare operational reports, recommendations and performance updates

Support capital works planning and building improvement initiatives

Resident Experience

Deliver exceptional customer service to residents, owners, retail tenants and occupiers

Respond to enquiries, complaints and concerns in a professional and timely manner

Build positive stakeholder relationships and foster a premium customer experience

What We’re Looking For

Proven experience as a Building Manager, Facilities Manager or similar role within premium residential or mixed-use developments

Experience managing new developments, building defects and post-completion handover processes highly regarded

Strong knowledge of residential building operations, compliance and maintenance systems

Excellent stakeholder management and communication skills

Strong organisational skills with the ability to manage competing priorities

Sound technical understanding of building services including mechanical, electrical, hydraulic and fire systems

Strong problem-solving capability with a proactive mindset

High attention to detail and strong reporting ability

Financial acumen with experience managing budgets and expenditure

Proficiency in building management software and Microsoft Office

Relevant qualifications in Facilities Management, Building Services or related discipline highly regarded

Current First Aid and CPR certification desirable

What We Offer

At T&M Management Services, we invest heavily in our people and provide a supportive environment where high performers can thrive.

We offer:

Competitive salary package commensurate with experience

Career progression opportunities within a growing and highly regarded organisation

Ongoing professional development and training

Strong leadership support from an experienced senior management team

Exposure to premium residential and mixed-use developments

Access to modern systems, technology and operational support tools

A collaborative, professional and high-performing team environment

Most importantly, this is an opportunity to build your career with a company that genuinely values professionalism, operational excellence and long-term growth.

About Us

Established in 2008, T&M Management Services is one of Sydney’s leading providers of Building & Facilities Management, Concierge and Resident Services.

We specialise in premium residential, mixed-use and complex multi-stakeholder developments, delivering tailored operational solutions that enhance asset performance, resident satisfaction and stakeholder outcomes.

Our reputation has been built on professionalism, technical expertise, exceptional service delivery and a genuine commitment to excellence. We partner with some of Sydney’s most prestigious developments and are recognised for delivering premium management solutions across every stage of the asset lifecycle.

At T&M, our people are our greatest asset. We pride ourselves on building strong teams, fostering leadership and creating long-term career opportunities within a supportive, high-performing environment.

Apply Now

If you are an experienced Building Manager looking to take the next step in your career and want to join a respected industry leader, we would love to hear from you.

Please submit your resume, cover letter and details of three professional references via Seek.