Job Responsibilities

• Provide excellent and delightful service to all guests and assist them with their needs and requests.
• Meet and Greet guests at the checkpoints and assist with arrival and departure arrangements – i.e., Hotel Room, Luggage, Transportation, etc.
• Manage the Membership counters and assist with Membership enrollment.
• Assist guests with Programs opening and settlement.
• Prepare and ensure proper set-up of private gaming salons for guests.
• Assist with Special Events and Promotions.
• Conduct casino tours for guests.
• Work closely with stakeholders (such as Sales, Transportation, Front Office, Cage, Table Games, etc.) on guests’ requests and feedback and ensure that excellent guest satisfaction is achieved.
• Ensure compliance with the organization’s guidelines and regulations when carrying out work duties.
• Perform all other ad hoc duties as and when required.

Only shortlisted candidate will be informed
gensi Pekerjaan Inter Island Sdn Bhd (JTKSM 452C)