
Family Support Worker
Independence Australia
Posted 16 hours ago
If you want to make a difference by having a positive impact on peoples’ lives, then a career with Zest Care (part of Independence Australia Group) may be for you.
About us
Zest Care is part of the Independence Australia Group. Independence Australia is a social enterprise that provides choices and services for people with a disability or other personal need. Independence Australia has been positively impacting the lives of thousands of people since 1957. To read more about us, visit independenceaustralia.com.au
About the role
We are seeking compassionate, reliable, and experienced Family Youth Support Workers to join our team in Western Sydney.
In this hands-on, casual role, you will provide essential in-home support and community access to children, young people, and their families. You will work to build meaningful connections, foster parental capacity, and manage complex behaviours with professionalism and confidence.
This casual position offers flexibility; however, we are seeking someone with 3–4 days availability, primarily focusing on afternoon and evening shifts (from 3:00 PM onwards), with opportunities for overnight stays and weekend availability.
What you will do
- In-Home & Community Support: Provide personalized, compassionate care and community access support to children and young people tailored to each family's goals.
- Family & Community Engagement: Foster parental capacity and engagement, assist with community access, and build positive, meaningful relationships with families.
- Behavior Support: Confidently manage challenging behaviors (including ADHD, Autism, and ODD) using positive behavior management techniques, empathy, and professional care.
- Overnight & Flexible Shifts: Provide reliable coverage for afternoon and evening routines (3:00 PM onwards), with flexibility for overnight stays when required.
- Documentation & Safety: Maintain clear shift documentation, log progress notes, and report safety updates or incidents in alignment with compliance guidelines.
About you
To be successful in this role, you will bring:
- Experience: Minimum 2 years of experience working with children and young people, with a strong background in managing complex or challenging behaviors (ADHD, Autism, ODD).
- Qualifications: Certificate III or IV in Child, Youth & Family Intervention (or an equivalent qualification) is preferred.
- Availability: 3–4 days availability working from 3:00 PM onwards (Monday to Friday), with flexibility for overnights and weekends (minimum 15 hours per week).
- Key Attributes: Excellent multitasking abilities, strong flexibility, adaptability, and high emotional resilience.
- Essential Credentials: Current Australian Driver’s Licence, reliable vehicle, valid NDIS Worker Screening Check, Working with Children Check (WWCC), and First Aid/CPR certificates.
Why work with us
As a valued member of our team, you have access to a range of benefits and perks to ensure you thrive at Independence Australia Group, including:
- Fortnightly Superannuation: We pay your Superannuation fortnightly to help grow your super balance faster.
- Employee Discounts: Enjoy staff discounts on a wide selection of personal, healthcare products, mobility aids, and equipment from our social enterprise store.
- Salary Packaging Perks: Maximise your take-home pay through our generous social enterprise salary packaging options.
- A Supportive Culture: Work within a values-driven environment that prioritises equity, empathy, respect, and excellence.
Work with Purpose
Our focus is on helping individuals to reach their goals, whether these relate to getting out and about more within the community, becoming more independent in their own home, helping with shopping and meal preparation, setting up an exercise program, or learning new skills by attending relevant classes. Join the Independence Australia Group to help people with disability, as well as vulnerable children and their families, get the most out of their NDIS plans and reach their full potential.
For a rewarding career where you can make a real difference and positive impact on peoples’ lives, APPLY NOW.
Commitment to Diversity
Independence Australia Group is an equal opportunity employer and believe our people should reflect the diverse communities we operate in. We encourage applications from people with a disability, CALD, LGBTQIA+ and Aboriginal and Torres Strait Islander peoples to apply. If you have any questions about accessibility during recruitment or about the workplace, please contact our People Experience team on ••••@iagroup.org.au.
Independence Australia Group is an equal opportunity employer and believe our people should reflect the diverse communities we operate in. We encourage applications from people with a disability, CALD, LGBTQIA+ and Aboriginal and Torres Strait Islander peoples to apply.
About Independence Australia
Independence Australia is a for purpose social enterprise that provides choices for people living with a disability or other personal need, enabling them to regain and retain their independence within a supportive community.