The St Vincent de Paul Society aspires to be recognised as a caring charity offering "a hand up" to people in need. We do this by respecting their dignity, sharing our hope, and encouraging them to take control of their own destiny.

We are searching for an experienced and knowledgeable Case Manager to join our Bethlehem House Team. Bethlehem House has been operational for over 50 years, offering accommodation and support for up to 70 men experiencing or at risk of homelessness in Hobart.

The Case Manager is a key member of the Bethlehem House Case Management Team, providing person-centred case management and support to residents throughout their journey at Bethlehem House. Reporting to the Executive Manager, this role additionally works collaboratively with the Support Worker Team to ensure residents receive coordinated, holistic support that promotes stability, wellbeing, and positive outcomes.

The Case Manager is responsible for receiving and triaging referrals, conducting intake assessments, and managing residents throughout their residency. Using a strengths-based approach, the Case Manager develops individualised case plans, establishes meaningful goals with residents, and provides ongoing support, advocacy, and coordination to assist them in achieving sustainable outcomes.

The role also develops and maintains effective partnerships with external agencies and community services, creating strong referral pathways that enable residents to access the services and supports they need.

Success in this role requires a collaborative approach, excellent interpersonal and communication skills, sound professional judgement, and a commitment to reflective practice and continuous improvement. The Case Manager contributes to a positive team culture while upholding the mission, values, and ethos of St Vincent de Paul Society Tasmania.

This role is offered full-time on-site and will also participate in a 24/7 on-call roster. If you have a strong passion for making a difference in your community and the ability to balance operations and resident needs, then we would love to hear from you.

Essential Requirements

Relevant demonstrated experience in community service, mental health support, drug and alcohol program support and/or a social services setting is highly advantageous.

Understanding of the current housing crisis, the experience of homelessness, and the barriers faced in overcoming associated challenges.

Experience in providing person-centred case management, whilst working towards achievable goals.

Eagerness to create and manage appropriate stakeholder relationships with relevant organisations to provide a wider range of services and support to residents.

Ability to work as part of a cohesive team, taking a supportive approach to engaging with colleagues and residents that embraces trauma-informed care and support.

Strong understanding of professional boundaries and the ability and willingness to consistently maintain them.

High-level administration capacity, and the ability to adapt to and learn new platforms quickly.

Knowledge and understanding of risk management principles and their application to this environment.

Strong written communication skills, with the ability to produce accurate, concise, subjective and detailed case notes and reports.

Exceptional time management skills and the ability to manage competing priorities.

Ability to communicate with a wide range of cohorts, displaying empathy and fairness in all interactions.

Strong commitment to confidentiality and an understanding of privacy principles.

Commitment to work together with the greater SVDP Tas team in achieving against strategic and operational plans.

Demonstrated ability to adapt to changes in work priorities, styles and environment, recognising the need to be responsive in a context that can change rapidly.

This role is vital to the success of our accommodation services. The St Vincent de Paul Society is more than just a workplace - our collective commitment to social justice is reflected in our values and mirrored in our culture.

The successful applicant must hold a current compliant National Police Check, along with a valid Working with Vulnerable People Card or the ability to obtain one. You must also hold a Driver's Licence with no restrictions.

St Vincent de Paul Society has an attractive salary packaging option available to all employees.

Please email ••••@vinniestas.org.au to obtain a copy of the position description, then click apply now and submit your Resume and Cover Letter. We are always looking for aligned values in our staff. We'd love to hear why you think you'd be a great fit for the Society.

Applications close Wednesday, September 2, 2026. Only applicants who progress in the selection process will be contacted.

The Society is committed to fostering an inclusive and diverse workplace and to upholding the safety, wellbeing and cultural security of all children, young people, and adults at risk. We promote a culture of safeguarding with a zero-tolerance approach to abuse and harm. Safeguarding is recognised as a fundamental aspect of our work in providing a hand up to those facing adversity.