Our client, a well established accounting and advisory firm, is seeking an experienced Administrator / Client Services Coordinator to join their Melbourne office.

You will join a busy accounting team, providing administrative support to ensure day to day operations run smoothly, while working closely with accountants and senior staff in a collaborative professional services environment.

This role suits someone with 2+ years’ experience in an administrative role within an accounting firm, who brings strong communication skills, professionalism, and a client focused approach.

Key Responsibilities

Manage client services and practice administration tasks, including document preparation, record keeping, payment processing, and general office support

Handle ATO correspondence and assist with lodgements, including updating client details, managing payment plans, and preparing GIC remission requests and related changes

Support IAS/BAS lodgements and broader taxation compliance obligations, ensuring accuracy and timely submission

Support ASIC compliance requirements, including preparation and maintenance of company lodgements, statutory records, and client registers

Coordinate client communications and front office operations, including meeting and greeting clients, answering calls, and managing enquiries

Maintain and update client databases, compliance documentation, scheduling, and workflow tracking to support efficient client service delivery

About you

Previous experience in a Receptionist, Administrator, or Client Services role within professional services, ideally in an accounting environment.

Experience with Xero, FYI Docs, Fusedocs, Fusign, ATOmate, XPM is highly regarded

Immaculate presentation and professional communication style

Strong client service focus

Excellent organisational and time management skills

Ability to prioritise and work under pressure

Strong Microsoft Office skills (Word, PowerPoint, Excel, Outlook)

Exceptional interpersonal skills and ability to liaise with a wide range of stakeholders

Proactive, reliable and punctual

Willingness to learn and take initiative

Whats on offer

Opportunity to join a reputable accounting firm

Supportive and professional team environment

Long term career development opportunities

Varied and engaging front of house role

Full time role | Supportive team | Professional services environment

If you’re looking for your next step in admin within a collaborative, well regarded accounting firm - I'd love to hear from you, I'm working on a range of administration roles across Australia.

If this isn't the role for you?

Please reach out if you are looking for a business support role within the Accounting industry across Australia. We work across Melbourne, Sydney, Adelaide, Perth, and Brisbane.

I am also currently working on a range of roles including:

Receptionist

Team Leader

Administrator

Client Services Coordinator

Personal Assistant

Executive Assistant

Office Manager

Practice Manager

Apply now or reach out directly for a confidential chat.

••••@rezonaterecruitment.com

04•• ••• 233