MelSafe Operations Response Officer

Looking for a role where no two days are the same? Join the City of Melville's MelSafe team and play a key role in keeping our community safe, welcoming and compliant.

As a MelSafe Response Officer, you'll be the City's frontline presence, delivering high-visibility patrols, responding to community concerns, enforcing local laws, and working closely with residents, businesses and partner agencies to achieve positive community safety outcomes.

Location: City of Melville Operations Centre

Employment Type: Temporary Full Time

Salary: Up to $104,244 p.a. + 12% Super (Base: $84,261.78 to $89,944.84 p.a.)

Roster: 7-on / 7-off rotating roster– day, afternoon & night shifts with additional shift payments of up to $14,300 per year

What You’ll Be Doing

As a MelSafe Response Officer, you will play a key role in delivering community safety services across the City of Melville. Working as part of a 24-hour operational team, you'll respond to community concerns, undertake proactive patrols, promote compliance with local laws, and build positive relationships with residents, businesses and partner agencies.

Key Responsibilities

Conduct proactive foot and vehicle patrols across the City.

Respond to community safety incidents, service requests and customer enquiries.

Investigate and address parking littering, noise and antisocial behaviour matters.

Enforce local laws and relevant legislation through education, warnings and compliance actions.

Collect evidence, prepare reports and maintain accurate operational records.

Work collaboratively with WA Police, community stakeholders and internal teams.

Support proactive community safety initiatives and targeted patrol operations

What We’re Looking For

Current C Class Driver's Licence

Current National Police Clearance (or ability to obtain)

Strong communication, negotiation and conflict resolution skills

Sound judgement and problem-solving ability.

Experience working in a frontline operational, compliance, security, community safety or law enforcement environment

Confidence engaging with a diverse range of people and managing challenging situations professionally

Strong written communication and reporting skills

Desirable experience

Community Safety, Ranger, Security or Compliance experience

Knowledge of local government legislation and enforcement practices

Experience using mobile technology, reporting systems or evidence collection platforms

Animal handling experience

Municipal Law Enforcement or ROCS qualifications

How to Apply

Apply online via the Apply button and provide a comprehensive resume and cover letter (no more than 2 pages) demonstrating fulfilment of essential requirements outlined in the Position Description attached.

Closing Date: Monday, 31 August 2026, 11.59PM AWST.

For further information about this position, please contact: Alex Brezo 04•• ••• 464 or Naomi Harding 04•• ••• 779, MelSafe Operations Team Leader's.

If you are interested in this exciting opportunity, we strongly advise you apply as soon as possible as the City reserves the right to close this advertisement before the closing date.

Why The City of Melville?

We are a welcoming and diverse community that enjoys a blend of retail and business precincts and an abundance of open spaces in a unique, natural landscape, along the shores of the beautiful Swan and Canning Rivers.

We are proud to be recognised as an Inclusive Employer 2024-2025 – a prestigious award that benchmarks workplace inclusion across various diversity areas. This recognition is the only one of its kind in Australia and highlights our commitment to fostering a workplace where diversity is celebrated, and inclusion thrives. In everything we do, we focus on our EPIC values of Excellence, Participation, Integrity and Caring and we aim to achieve an inclusive, vibrant, and sustainable future.

Why Belong?

Elevate your work experience with the City of Melville’s benefits!

Enjoy annual salary increases of 4%, effective each year from 1 July 2025 to 1 July 2027

Enjoy flexible working arrangements that help balance work and life

Stay active with a free LeisureFit membership

Save time and money with free on-site parking

Celebrate your special day with Birthday Leave – no work on your big day!

Access paid parental leave to support your family

Take more time to recharge with 2 extra days of leave plus the option to purchase additional leave (up to 10 weeks off per year)

Benefit from a generous superannuation co-contribution of up to 15.5%

Maximise your pay with salary packaging and novated leasing options

Grow your career with structured professional development and study assistance programs

Look after your wellbeing with wellness initiatives and Employee Assistance Programs

Connect outside of work with a vibrant social club

The City of Melville celebrates diversity, inclusion, and belonging. We welcome and strongly encourage applications from individuals of all backgrounds, including but not limited to Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds, and people living with disabilities.

All candidates applying for a position where the use of ‘plant and machinery’ or driving a vehicle is an inherent requirement of the role and other ‘high risk’ facilities where public safety is at risk, will be required to pass a drug and alcohol test as part of a pre-employment medical.

We appreciate the interest from Recruitment Agencies in collaborating with us, however, at this time, the City of Melville is managing the recruitment process for this role. Please refrain from submitting candidate profiles to our team. Rest assured, should the need for external assistance arise in the future, we will not hesitate to reach out to recruitment agencies.

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