Responsibilities

Perform hands-on configuration of POS-related updates.

Perform troubleshoot and analysis of POS and associated backend systems.

System management of POS solutions and back-end infrastructure.

Conduct POS System Training to customers.

Evaluate current systems, identifying areas for improvement, and designing new systems or upgrades based on project requirements and business needs.

Install, configure, and integrate new systems, hardware, and software, ensuring they function correctly and securely.

Monitor system performance, identify and resolving issues, and ensure systems meet performance and security standards.

Lead and assist with project development, manage resources, and ensure projects are completed on time and within budget.

Provide technical guidance to project teams, troubleshoot issues, and ensure effective communication throughout the project lifecycle.

Perform administration implementation and setup of Cloud platform such as IBM, Azure, AWS, etc.

Manage and maintain ICT infrastructure.

Requirement

Minimum Diploma in Information Technology, Engineering.

Minimum 1 year IT support experience.

Proficiency in various operating systems like Windows or Linux.

Solid understanding of computer hardware components, software applications.

Knowledge on networking fundamentals, including TCP/IP, DNS, and DHCP.

Ability to diagnose and resolve technical issues efficiently.

Understanding basic security principles, data protection methods, and common threats.

Knowledge of SQL database management and maintenance.

Ability to analyze and solve technical problems independently.

Strong interpersonal are teamwork skills.