About the role

HANDY HIRE - BUNDABERG - FRONT COUNTER SALESPERSON

Join the Handy Hire Team – Bundaberg

Immediate Start | Above Award Rates | Full-Time Position

Are you a customer-focused, organised and motivated person looking for a career with a successful local business?

Handy Hire Bundaberg is looking for an enthusiastic Front Counter Salesperson (Hire Controller) to join our team.

This is an excellent opportunity for someone who enjoys dealing with people, solving problems and working in a fast-paced environment. You will work closely with the Branch Manager and experienced team members while developing valuable skills across customer service, sales, equipment hire and branch operations.

Whether you already have experience in equipment hire or you are looking to take the next step in your career, we are interested in hearing from people with the right attitude and a genuine desire to learn.

ABOUT THE ROLE

As a Front Counter Salesperson, you will be one of the key points of contact for our customers.

You will manage customer enquiries; coordinate equipment hires and work with the branch team to make sure customers receive the right equipment and service.

Your responsibilities will include:

· Handling customer enquiries professionally by phone, email and at the front counter

· Processing equipment on-hire and off-hire transactions

· Assisting customers to select suitable equipment for their requirements

· Coordinating equipment deliveries and collections within defined time frames.

· Working closely with drivers, mechanics and branch staff to resolve customer requirements

· Assisting customers with equipment operation and basic familiarisation

· Responding quickly and professionally to equipment breakdowns, repairs and changeovers

· Ensuring equipment is inspected and ready for hire

· Maintaining accurate hire and customer records

· Following Handy Hire safety, quality and operational procedures

· Assisting with general branch operations as required

· Participating in training and developing your knowledge of equipment and the hire industry

ABOUT YOU

We are looking for someone who is dependable, confident and customer-focused, with a positive attitude and a willingness to learn.

To be successful, you will ideally have:

· Previous experience in customer service, counter sales, administration or a similar role

· Excellent communication and telephone skills

· Strong computer skills and experience with Microsoft Office

· Good organisational skills and the ability to multitask

· A professional and positive approach to customers and colleagues

· A strong “can-do” attitude

· An understanding of workplace health and safety

· The ability to work accurately in a busy environment

· A current Australian driver’s license - essential

· A current Forklift licence – nice to have

Mechanical or equipment knowledge would be an advantage but is not essential.

Most importantly, we are looking for someone who wants to learn, develop and build a long-term career with Handy Hire.

WHY JOIN HANDY HIRE?

Handy Hire is a well-established, locally owned equipment hire business (35 years) with a strong reputation across the Wide Bay region.

You will have the opportunity to learn about a diverse range of equipment – from small hand tools through to large earthmoving equipment – while developing valuable skills in customer service, sales and equipment operations.

We offer:

· Above award wages

· Regular overtime opportunities

· Staff discounts on equipment hire

· Training and development opportunities

· A supportive and experienced team

· A varied and interesting working environment

· Opportunities to develop your career within the hire industry

· The benefits of being part of the Persal Group, including Persal Power, Wide Bay Cranes, The Beach House and The Carriers Arms

· A workplace committed to diversity, inclusion and a positive team culture

A CAREER, NOT JUST A JOB

The equipment hire industry offers a stable and rewarding career for people who enjoy working with customers, equipment and people.

This position provides the opportunity to learn the business from the ground up and develop a broad skill set that can lead to future opportunities in sales, hire operations, branch management and equipment hire.

If you are someone who is keen to learn, enjoys helping customers and wants to be part of a successful local team, we would like to hear from you.

APPLY NOW

Don’t just look for your next job – build your next career with Handy Hire.

Click “Apply Now” and submit your resume.

Applications will be reviewed daily, with suitable applicants contacted for an interview.

Immediate start available.

For assistance with the online application process, contact:

Greg
Handy Hire
••••@handyhire.com.au

APPLICATION QUESTIONS

Your application will include the following questions:

1. How many years’ experience do you have in a counter sales, customer service or similar role?

2. Do you have customer service experience?

3. Which Microsoft Office products are you experienced with?

4. Have you worked in a role requiring a sound understanding of OH&S/WHS?

5. Do you hold a current Forklift Licence?

Do you hold a current Australian driver’s licience.