About the role

As a Casual Store Assistant, you will help create a genuine and memorable experience for everyone who visits the OTTWAY Manly store. The store is an intimate 55 sqm space that generally operates with one team member at a time. We are therefore looking for someone confident, reliable and comfortable working independently while maintaining excellent customer service and store presentation. You will work closely with the Store Manager and wider OTTWAY team, primarily covering Sunday and Monday shifts, with the possibility of additional shifts during busy periods, team leave and special events.

Key responsibilities

Deliver a warm, genuine and memorable customer experience

Share the OTTWAY story and product knowledge

Process sales, exchanges and returns through the POS system

Maintain high standards of visual merchandising and presentation

Assist with stock replenishment, transfers and inventory accuracy

Open and close the store when rostered

Help build a strong local community around the Manly store

About you

Have a genuine interest in slow fashion, travel, creativity and community

Have previous retail or customer-service experience, ideally in fashion or lifestyle retail

Love styling, storytelling and connecting with customers

Bring positive energy and a calm, hands-on attitude

Are confident and responsible when working independently

Have strong attention to detail and care about store presentation

Are comfortable using POS systems and handling daily retail tasks

Enjoy contributing to sales targets and helping a store grow

Are available to work Sundays and Mondays, with flexibility for occasional additional shifts

About us

Born in Australia, OTTWAY has been creating conscious unisex clothing based on slow-fashion principles since 2018. We are driven by a desire to inspire a more sustainable, creative and outdoors-focused way of living. We are opening our new Manly store and are looking for a warm and enthusiastic Casual Store Assistant to join us from the beginning.

Benefits

Casual hourly rate plus superannuation, in accordance with the applicable award

Regular Sunday and Monday shifts

The opportunity to join a brand-new OTTWAY store from opening

Training and support from the Store Manager and wider OTTWAY team

A creative and growing Australian brand with a strong community

A beautiful store location in the heart of Manly

Opportunities for additional shifts during peak periods and team leave