Regional Exposure

Overseas Travel Opportunities

End-to-End Merchandising

Roles & Responsibilities

Manage and develop customer relationships, particularly across the European and US markets.

Understand customers’ product requirements and coordinate quotations, costing, sampling and order confirmation.

Work closely with customers, the China production team and overseas factories to ensure orders are completed according to agreed specifications, quality standards and delivery schedules.

Coordinate the full order process, including product development, fabric and trim sourcing, sample submission, fitting comments, testing, production and shipment.

Monitor production progress and proactively address issues relating to product quality, costing, capacity and delivery timelines.

Review sales performance, customer requirements and market trends to identify new product and business opportunities.

Support the development of seasonal collections and new products in collaboration with the sales, design and product development teams.

Prepare and maintain accurate order records, production updates, sales reports and customer documentation.

Resolve customer enquiries and order-related issues promptly while maintaining strong customer relationships.

Coordinate shipment arrangements and documentation with the production, logistics and warehouse teams.

Travel to China and other overseas locations for customer meetings, factory visits and trade exhibitions when required.

Requirements

Diploma or bachelor’s degree in Fashion Merchandising, Textile and Apparel Management, Business or a related discipline.

At least 5 years of relevant experience in garment sales and merchandising, preferably within an apparel manufacturer, buying house, or sourcing office.

Experience handling European or US customers would be advantageous.

Good knowledge of garment construction, fabrics, trims, costing, sampling and production processes.

Experience in workwear, uniforms, outdoor wear, performance apparel or personal protective clothing would be an advantage.

Proficiency in Mandarin is required to communicate effectively with the production team and business counterparts in China.

Strong English communication, negotiation and customer-management skills.

Willing and able to travel overseas when required.

Proficient in Microsoft Office and capable of maintaining accurate sales and order records.

Able to work independently with minimal supervision in a fast-paced and evolving environment.

Organised, resourceful, flexible and highly responsible, with a positive and hands-on attitude.

Strong team player with good coordination and problem-solving abilities.

To apply, please submit your detailed CV with the following details for faster processing:

Reason for leaving.

Expected salary.

Earliest availability date

We regret that only short-listed candidates will be contacted shortly.