About the role

Tyrant 4x4 Accessories is seeking an experienced 4x4 Sales & Administration professional to join our dynamic team on a full-time basis in Northmead, NSW. This role is crucial to our business operations, combining customer-facing sales expertise with comprehensive administrative support. You will be at the forefront of our customer interactions, managing the complete sales cycle whilst maintaining accurate records and supporting the smooth operation of our office. This position offers the opportunity to contribute directly to the growth and success of Tyrant 4x4 Accessories whilst developing your career in the automotive accessories industry.

Key responsibilities

Generate and manage sales enquiries from customers, providing expert product knowledge and recommendations for 4x4 accessories

Process customer orders accurately and efficiently, ensuring all details are correctly recorded and communicated to relevant departments

Manage customer accounts, including invoicing, payment tracking and customer correspondence

Maintain detailed sales records and update the company database with transaction information

Follow up with customers regarding order status, delivery timelines and post-sale support

Handle customer queries and complaints professionally, resolving issues promptly or escalating where necessary

Prepare quotations and sales proposals based on customer requirements

Coordinate with warehouse and logistics teams to ensure timely order fulfilment

Perform general administrative duties including filing, scheduling and telephone management

Contribute to the maintenance of a professional and organised office environment

What we're looking for

Proven experience in sales and administration roles, preferably within the automotive, retail or customer service sectors

Strong knowledge of 4x4 vehicles, accessories and aftermarket products, or demonstrated ability to quickly acquire this knowledge

Excellent communication skills with the ability to build rapport with customers and colleagues

Experience with sales or CRM software

Outstanding organisational and time management abilities, with the capacity to manage multiple priorities

Attention to detail and accuracy in data entry and record keeping

Ability to work independently and as part of a team in a fast-paced environment

Customer service excellence with a focus on achieving sales targets and customer satisfaction

Reliability, professionalism and a proactive approach to problem-solving

A current valid driver's licence is essential

What we offer

Tyrant 4x4 Accessories is committed to creating a supportive and rewarding workplace for our team members. We offer competitive remuneration reflecting your experience and skills, a collaborative work environment where your contributions are valued, and the opportunity to develop your knowledge of the 4x4 and automotive accessories industry. As a full-time employee, you will benefit from stable, ongoing employment with a growing company that has built a reputation for quality products and exceptional customer service. We encourage a healthy work-life balance and provide a workplace where professional development and career progression are supported.

About us

Tyrant 4x4 Accessories is a leading supplier of high-quality 4x4 accessories and aftermarket products for vehicle enthusiasts and professionals. Based in Northmead, NSW, we have established ourselves as a trusted name in the industry through our commitment to product excellence, competitive pricing and outstanding customer service. Our team is passionate about the 4x4 lifestyle and dedicated to providing customers with expert advice and premium products that enhance their vehicles and driving experience. We pride ourselves on our professionalism, reliability and continuous pursuit of improvement as we grow our business and expand our customer base.

Apply now

If you are an enthusiastic sales and administration professional with a passion for the 4x4 industry and a commitment to delivering excellent customer service, we would like to hear from you. Please submit your CV and a cover letter outlining your relevant experience and why you would be an ideal fit for Tyrant 4x4 Accessories.